| SRE Engineer at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1006062&uid= Hi Professionals, please look at the JD and send me suitable profiles to [email protected] Role : SRE Engineer Fountain Valley, CA (Hybrid) JD : Required Skills: 7+ years SRE specific experience. Exceptional written and verbal communication skills. Expertise with Apache WS, Oracle WS, WebLogic, Mongo DB, No SQL Ensuring incident response procedures are in place to mitigate interruptions and impact. Enforcing Incident Management policy and processes; ensure participants adhere to standards and procedures for processes, documentation, and communication. Reviewing and Analyzing Incident Management metrics and report metrics to leadership with thoughtful analysis and recommendations Monitoring effectiveness of Incident Management and drive continuous improvement. Monitoring functionality of Incident Management systems and applications Ensuring all appropriate groups are working on restoring service in a timely manner. Notify, escalate, and communicate to business participants, leadership, and impacted stakeholders the existence of service impacts, resolution, expectations, and cause. Maintaining and managing 24x7x365 coverage of incident response team Ensuring timely and accurate handoff of problem and outage records Training stakeholders in incident management policies, processes, and procedures to ensure commonality and consistency. Addressing shortfalls to service levels and identify and correct process gaps. Coordinating all continuous improvement activities Analyzing data, predicting trends and themes Audit the completeness and accuracy of all incidents using the ServiceNow Platform, ensuring all records are complete and accurate. Proactively detect and prevent future problems/incidents and initiate the Problem Management process to allow quicker diagnosis and resolution. Collaborating with subject matter experts to refine operating processes and procedures to deliver and maintain service more efficiently. Ensuring problem progress through the Problem Management process in a timely and prioritized manner Ensuring problem management information reflects accurate errors and is complete. Maintaining inventory of problems under analysis and their current progress and status Analyzing and coordinate inter-organization responses and troubleshooting activities arising from critical/high incidents. Managing and maintaining information stored in the problem database. Owning monitoring and incident/problem reporting for status reports to management Overseeing scheduling root cause analysis meetings and lead all RCA calls. -- Keywords: database information technology California http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1006062&uid= |
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| 08:55 PM 11-Jan-24 |