| Need Submissions for Wi-Fi Support Tech, Atlanta, GA, Hybrid at Atlanta, Georgia, USA |
| Email: [email protected] |
| From: Priscilla, nukasanigroup [email protected] Reply to: [email protected] Dear Partner, Good Morning , Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for ** Wi-Fi Support Tech, Atlanta, GA, Hybrid** need submissions you please review the below role, if you are available, could you please send me updated word resume, and below candidate submission format details, immediately. If you are not available, any referrals would be greatly appreciated. Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you. **Candidate Submission Format - needed from you** Full Legal Name Personal Cell No ( Not google phone number) Email Id Skype Id Interview Availability Availability to start, if selected Current Location Open to Relocate Work Authorization Total Relevant Experience Education./ Year of graduation University Name, Location Last 4 digits of SSN Country of Birth Contractor Type DOB: mm/dd Home Zip Code Assigned Job Details Job Title : Wi-Fi Support Tech Location: Atlanta, GA, Hybrid Rate : Best competitive rate Under broad supervision, designs, codes, tests, modifies & debugs computer software. Writes & analyzes programs of moderate complexity. Analyzes, researches, & resolves program or systems problems & develops program documentation. *MUST BE LOCAL TO METRO ATLANTA AREA* **Position Responsibilities:** Maintain, patch and update CISCO Meraki devices across the enterprise. Open ServiceNow tickets to track issues as needed and lead the troubleshooting effort. Coordinate with vendors and business teams to ensure timely resolution of issues. Engage other DHS employees and vendors to troubleshoot and resolve wireless network issues. Escalate problems to other system support personnel and management when a problem is not easily identified and/or corrected in a timely manner. Resolve requests within SLA while providing the highest level of customer service. Follow up with customers to ensure proper resolution. Gain feedback from customers about service provided. Provide regular reports on WAP uptime, issues, etc. and other reports as requested. Run ServiceNow reports as required or requested. Work with management to continuously improve the WiFi support process. **Qualifications & Skills Required:** Experience supporting Meraki devices in a remote environment. At least 1 year working with Meraki/Cisco Umbrella software. Prior Cisco WLAN support experience. Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc. Hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11n/ac wireless. Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers Experience installing and troubleshooting WiFi networks. Strong customer relationship focus. Detail oriented with the ability to work independently and remotely. Excellent oral, written, and interpersonal communication. History of performing well under pressure. Detail oriented and well organized with the ability to multitask. Experience with the ServiceNow ticketing system a plus. CCNA and Network+ certifications highly preferred. Education and Certifications Bachelors degree in computer science or related field OR an associate degree in computer science or related field with relevant work experience. CISCO Certifications preferred. **Skill Required / Desired** Bachelors degree in computer science or related field OR an associate degree in computer science or related field with relevant work experience. required Required CISCO Certifications Desired Experience with the ServiceNow ticketing system 5 years required Required 5 Years Experience installing and troubleshooting WiFi networks. 5 years required Required 5 Years Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers 5 years required Required 5 Years Hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11n/ac wireless. 5 years required Required 5 Years Experience supporting Meraki devices in a remote environment. 5 years required Cisco WLAN experience 5 years required Jd for Wi-Fi Support Tech Required 5 Years Thanks & Regards Priscilla | Sr. Manager | Nukasani Group | 1001 E Chicago Ave, Unit B 111, Naperville IL 60540. Email: [email protected]| Direct: |16303393526| People, Process, Technology Integrator. An E-Verified Company. Keywords: materials management Georgia Idaho Illinois Wisconsin |
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| Thu Jan 11 21:46:00 UTC 2024 |