| Looking for Lead ServiceNow Consultant at Remote, Remote, USA |
| Email: [email protected] |
| From: Ganesh, iTech Us Inc [email protected] Reply to: [email protected] Hi, This is Ganesh from iTech US Inc. I have the below requirement with one of our clients please let me know if you are interested. Please share the resume at [email protected] Position: Lead ServiceNow Consultant Location: Dallas, TX or San Antonio, TX (Onsite) Please share the local profiles. Duration: 12+ Months Contract Description: IT Service Management Analyze incidents to identify application and system problems and possible solutions in a timely and accurate manner. Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs. Assists in the maintenance and administration of user profiles including groups and role management. Develops procedures and scripts for monitoring and automation of manual processes. Engage with product engineering and support teams to troubleshoot issues and any planned activities. Follow ITSM processes for Incident, Request and Change management process. Maintain system documentation for configuration and troubleshooting of known issues. Work closely with other admins and teams including US teams, to support the delivery of related tasks successfully. Participate in Change Advisory Board meetings to understand deliverables and timelines for admin activities. Education: At least a bachelors degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or closely related field is required. Thanks, and regards Ganesh Gorak Itech Us Inc Keywords: information technology Texas |
| [email protected] View all |
| Thu Jan 11 22:15:00 UTC 2024 |