| Technical Support Analyst in Norfolk VA Onsite at Norfolk, Virginia, USA |
| Email: [email protected] |
| Hello, Please let me know if you are interested in the below job need, we have Thanks..!! Title: Technical Support Analyst 2 - 100% ON-SITE Location: Norfolk, VA 23504 Onsite Interview Type: Both Web Cam and In Person Interview Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if manager deems necessary ABOUT THE ROLE The Technical Support Analyst maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Skill Years Used Last Used Experience using imaging software to image PCs, preferably KACE. Required 3 Years Experience using ticketing systems, preferably TDX Required 2 Years Extensive experience with Microsoft Office Required 2 Years CompTIA A+ Certification Required 1 Years Ability to conduct research into a wide range of computing issues as required. Required 2 Years Experience with Active Directory Required 2 Years Highly self-motivated and directed Required 2 Years Tech savvy with working knowledge of office automation products, databases and remote control. Required 1 Years Ability to perform hands-on fixes at the desktop level, including installing and upgrading software. Required 2 Years Ability to perform hands-on fixes at the desktop level, installing hardware, implementing file backups and config Required 2 Years Performing remote troubleshooting through diagnostic techniques and pertinent questions Required 2 Years Proficiency in English Required 3 Years Good understanding of computer systems, mobile devices and other tech products Required 2 Years Customer-oriented and cool-tempered Required 3 Years Thanks & Regards, Rajesh Koduri SR IT RECRUITER Tel : 703-831-8282 Ext : 2553 Email : [email protected] Web : www.Canopyone.com 4229 Lafayette Center Dr., #1625 Chantilly, VA. 20151 Consulting || Digital & Enterprise Solutions || IT Managed Services || IT Talent Acquisition Disclaimer: This email and any files attached hereto are confidential and intended for the sole use of the individual or entity to which they are addressed. If the reader of this message is not the intended recipient, you are hereby notified that any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is strictly prohibited. If you are not the intended recipient, please contact the sender and delete all copies. -- Keywords: information technology Virginia |
| [email protected] View all |
| Thu Jan 11 23:38:00 UTC 2024 |