| IT OPERATIONS ENGINEER TRADER SUPPORT at Houston, Texas, USA |
| Email: [email protected] |
| From: Farha khan, Tek Inspirations LLC [email protected] Reply to: [email protected] Job Description - IT OPERATIONS ENGINEER - TRADER SUPPORT Location: Houston, TX) (Onsite) Duration: 6+ months Must Have: Trading Floor Support experience is must! The IT Ops Engineer - Trader Support provides dedicated in-person (on the floor) business proximate IT support to Traders and Front Office Commercial staff, workers with real-time impacts to the trading business. The team serves as a first point of contact for all Trading IT issues, of which includes standard desktop services and general triage for enterprise and application services for their designated locations and remote sites at times. This role is expected to maintain operational effectiveness within a high-pressure and demanding environment, while performing trader supporting tasks. KEY RESPONSIBILITIES Provide effective IT floor support to resolve immediate operation issues to minimize impact; 1st level troubleshooting; Windows OS, PC, network, Microsoft Office (M365 suite), Exchange and Active Directory, trading specific packages, external information services, online trading platforms, bespoke trading applications. Minimum of 2-3 years of desktop or infrastructure support experience preferably in End-User environment Strong technical knowledge of industry standard PC technologies and the Trading user desktop environment Experience with call-logging systems (i.e., ServiceNow) Strong knowledge of Windows OS, MS Office products (M365), Exchange, AD Awareness of market data feed services (i.e., Reuters, Bloomberg ICE, MarketView) Knowledge of development/scripting tools (i.e., Excel, VBA, Java, Power Shell, MS Power Platform) Keywords: active directory information technology microsoft Texas |
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| Tue Jan 16 02:58:00 UTC 2024 |