| tried to reach you for the position Voice Engineer in Bloomington, MN (ONSITE). at Bloomington, Illinois, USA |
| Email: [email protected] |
| From: Raj, Techgene [email protected] Reply to: [email protected] I tried to reach you for the position Voice Engineer in Bloomington, MN (ONSITE) . I hope you are well. I am (Raj) with Techgene Solutions LLC. Were Senior Voice Engineer I think your experience is a great fit for this role. If youre interested in learning more, Id love to connect with you. Please review the Job description below and let me know if you are comfortable. I look forward to hearing from you soon. Thank you! Please share your profiles to [email protected] or you can reach me at 972-580-0247 Ext 253 Position: Voice Engineer LTI Mindtree Location: Bloomington, MN (ONSITE) . Duration: 6+ Months JOB DESCRIPTION: Work with other teams to acquire, validate, and use seat assignment and other employee data to inform phone build decisions. Run exports from the Cisco and Avaya call management platforms to get users existing device information. Take the above pieces of information and create site cut sheets for each site for the engineers to run. Communication with the various teams (including other analysts) on issues, roadblocks, and status. Responsible for the success of their assigned sites, ensuring phones on desks match users assigned to them with the correct phone number. Assist with problem-solving and escalation matters related to the Future of Work voice workstream. Qualifications Required: Bachelors degree in a related field 3-5 years experience with voice infrastructure and analysis Basic knowledge of various IT topics, including but not limited to servers and networking infrastructure. Desirable: 7 years of information technology Voice, Video and Collaboration Background Knowledge Skills and Abilities (KSAs) Strong written and verbal communication skills Ability to multitask and work independently on multiple tasks. Working knowledge of Cisco/Finesse/Genesys agent platforms Critical thinking and analytical problem-solving skills Excellent judgment, decision-making, analytical and communication skills. Ability twork collaboratively and cross-functionally. Skilled with Microsoft Excel, comfortable writing and troubleshooting formulas. Keywords: access management information technology Minnesota |
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| Tue Jan 16 20:03:00 UTC 2024 |