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Job opening for a Technical Writer - Nashville, TN - Hybrid at Nashville, Tennessee, USA
Email: [email protected]
From:

John,

Mindfore

[email protected]

Reply to:   [email protected]

Hello,

Hope you are doing well

This is John from Mindfore Inc.,

Our client has a below job opening..

Job Title: Technical Writer

Location: Nashville, TN Hybrid

Responsibilities will include (but not be limited to) the following:

Liaise with department heads and end users to define and identify business procedures

Establish documentation needs for hardware and software.

Analyze IT project requirements to determine types of documents needed.

Collaborate with systems and development staff to collect and interpret technical information.

Research, evaluate, and recommend new documentation tools and methods in support of documentation improvement efforts.

Plan, design, research, write, and edit a range of documents, including user guides and manuals, technical specifications, training materials, user policies, and proposal

Edit written documentation of development and other IT staff to create unified and consistent support documents.

Establish, communicate, and maintain documentation standards, and provide training where required.

Maintain currency and accuracy of all documentation.

Personal Attributes:

Exceptional written and oral communication skills.

Superior attention to detail.

Exceptional interpersonal skills, with a focus on rapport-building, listening, and interviewing skills.

Ability to conduct research into a wide range of computing issues as required.

Ability to absorb and retain information quickly, specifically complex technical information.

Ability to analyze target audience and to present ideas in user-friendly language

Good understanding of the organizations goals and objectives.

Highly self-motivated and directed.

Proven analytical and problem-solving abilities.

Ability to effectively prioritize and execute tasks in a high-pressure environment.

Exceptional customer service orientation.

Experience working in a team-oriented, collaborative environment.

Education / Experience:

Graduation from an accredited college or university with a bachelors degree in  Information Technology, Information Sciences and Technology, Business Analysis and Management, Business Analytics and Information Technology or other related degree and three years of professional-level experience in technical writing, editing, and documenting information technology software systems. Knowledge of information gathering, planning, and organizing as well as a strong understanding of document formatting and presentation techniques. Experience working with Microsoft Windows and Microsoft Office.  Experience with court operations and business processes preferred.

Substitutions of Experience for Education: Professional-level experience in business process analysis, computer systems implementation, or business information systems may be substituted for the required Bachelors Degree on a year-for-year basis.

Thanks & Regards

Keywords: information technology trade national Tennessee
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Tue Jan 16 20:36:00 UTC 2024

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Location: Nashville, Tennessee