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Telecom communication / Unified Communications / UC Engineer , Jacksonville, FL , contract. at Jacksonville, Florida, USA
Email: [email protected]
Hi,

We have an
urgent requirement for 
Telecom communication /
Unified Communications / UC Engineer  with
our client at Jacksonville, FL.

Drop your
resumes to 
[email protected]

Note: If you are
not looking for a new opportunity, please refer someone like, will appreciate.

Title :

Telecom
communication / Unified Communications / UC Engineer

Location :

Jacksonville, FL

Duration: Long-Term

Job description :

Key Responsibilities

Strong
knowledge in Telecom Advanced Features like UCCE

Perform backups and restores

Experience in Setting up High Availability (HA) and
Disaster Recovery (DR) options for Contact Center

Implement operational automation using scripts.

Work on Cisco
Server tools, Verint & ConvergeOne platform

Work on issues related to performance tuning and
Optimization (PTO), using native monitoring, and troubleshooting tools

Experience and desire to work in a Global delivery
environment

Must be able
to work in 24x7 production support environment

Participate in an on-call rotation for support of
systems outside of normal business hours including week-ends

Competencies & Skill Set

Hands on Experience and SME knowledge in Cisco voice
network, Verint Maintenance operations, VOIP support

Sound knowledge of technology landscape in
Distributed technologies, Cloud based technologies, Monitoring
mechanisms & platforms etc.

Strong client interfacing skills and stakeholder
management

Good understanding of Operation Management

Ability to work with global delivery teams

Experience

Candidate must
be located within commuting distance of Jacksonville or be willing to
relocate to the area. This position may require occasional travel in the
US.

Bachelors degree or foreign equivalent required from
an accredited institution. Will also consider three years of progressive
experience in the specialty in lieu of every year of education

>4 years of Information Technology experience

At least 2 years of experience in Cisco Voice and
UCCE administration and maintenance

Regards,

Nagendar Goud
Mula

Sr. US IT
Recruiter

E: [email protected]

linkedin.com/in/nagendar-goud-38680ba6

--

Keywords: information technology Florida
[email protected]
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Tue Jan 16 20:56:00 UTC 2024

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Location: Jacksonville, Florida