| Job Title: Service Now Administrator || Remote at Remote, Remote, USA |
| Email: [email protected] |
| Job Title: Service Now Administrator Client: State of North Carolina Department: NCDHHS Location: Raleigh, NC Onsite/Remote/Hybrid: Remote Duration: 2 months Project Scope: The ServiceNow customer system administrator role is technical in nature and dedicated to the basic administration and overall health of the ServiceNow platform. Mandatory Skills: 2 years of experience with ServiceNow Implementation Experience 2 years of experience with Web Applications, Networks, Protocols, and Email (SMTP, POP3) 2 years of experience with Basic Understanding of ITIL v3 Methodologies 2 years of experience with Understanding of Enterprise IT Architecture 2 years of experience Working Knowledge of Relational Databases 2 years of experience with Database Manipulation via a Programming Language 2 years of experience with Web Technologies (XML, HTML, JavaScript, AJAX, CSS, HTTP, etc.) 5 years of experience with Impeccable Time-Management and Record Keeping 5 years of experience with Complex End-User Requirements to Code 5 years of experience with Positive Can-Do Attitude & Willingness to Learn 5 years of experience with Strong Personal Commitment to Quality Service: 5 years of experience Working Independently and with a Team 2 years of experience with LDAP Directories (e.g., Active Directory, eDirectory, Open LDAP) 2 years of experience with Single Sign-On using Digested Token, SAML 1.1, SAML 2.0 2 years of experience with Web Services Integrations: 2 years of experience with Excellent Communication: Responsibilities: Personalize and create forms and fields Create new applications, modules, and tables Activate a plug-in Build reports, gauges, and homepages Set up Service Level Agreements (SLAs) and monitor SLA workflows Create and track Service Catalog requests, and items with variables Create, monitor, modify, and publish Service Catalog workflows with approvals Follow the notification process back to the Business Rule Import data into the instance Create and use update sets to facilitate moving customizations between your instances Search, populate, and customize the Knowledge Base Create an Access Control Rule (ACL) Create global controls for attachments and cookies Custom scripting Build third party software integrations Answering "how to" technical and application configuration questions Aiding in translating business requirements into technical requirements Facilitating roll out of new applications and modules Manage the ServiceNow system upgrades that occur three times per year Assisting in troubleshooting patch / release management issues Regards; Vivek Sah | Technical Recruiter Largeton INC. | Tel : (571)568-4156 Email: [email protected] -- Keywords: information technology North Carolina |
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| Tue Jan 16 22:17:00 UTC 2024 |