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Hiring for Service Now Architect with AI Experience- Santa Clara, CA (Onsite from day 1) ), Contract position, HCL at Santa Clara, California, USA
Email: [email protected]
From:

Prince Kumar,

IDC Technologies Inc

[email protected]

Reply to:   [email protected]

Hello,

Hope You are doing good,

Please find the below job description and let me know your interest ASAP:

Client: HCL

Job Titles: Service Now Architect with AI Experience

Work Locations:  Santa Clara, CA (Onsite from day 1)

Please refer JD below

ServiceNow Gen AI Platform Senior Developer

We are looking for a ServiceNow Gen AI Platform Senior Developer to join our team and help us develop & deliver innovative solutions using the ServiceNow platform and its Gen AI capabilities.

Job Responsibilities

Developing, configuring, and customizing the ServiceNow platform to fit business requirements. using platforms Gen AI features, such as natural language understanding, conversational AI, machine learning, and analytics.

Collaborating with cross-functional teams to identify and prioritize business requirements.

Writing clean, efficient, and maintainable code aligned to best practice recommendations and guidelines.

Ensure Code reviews and quality control checks to be undertaken as part of every project to guarantee maximum efficiency and productivity.

Debugging and fixing technical problems

Producing and running test cases to guarantee platform efficiency & quality.

Be able to Document/Prepare code and application Technical configuration/design documents.

Staying abreast of emerging trends and technologies in ServiceNow development ensures your success.

Provide escalated support on technical issues to team members who are working service now implementations

Research new functionality and recommend solutions that deliver customer value

ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change and Service Catalog

System/Process Automation (Orchestration) experience

Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML

Excellent communication skills

Understanding of ITIL framework.

Ensure the quality, performance, security, and scalability of the solutions and adhere to the ServiceNow coding standards and best practice guidelines.

Troubleshoot and resolve escalated (L3) technical issues and provide support and maintenance for the solutions.

Stay updated on the latest trends and innovations in the ServiceNow platform and Gen AI domain and leverage them to enhance the solutions and customer experience.

Adapts existing methods and procedures to create possible solutions to complex requirements.

Basic Qualifications

Bachelors degree in Computer Science, Engineering, or related field, or equivalent work experience.

6-8 years of experience in developing and implementing solutions using the ServiceNow platform, including at least 2-3 years of experience in using the ServiceNow Gen AI features and capabilities.

ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are required. ServiceNow Certified Implementation Specialist (CIS) certifications are preferred.

Hands on experience implementing systems using the Agile/Scrum methodology

Proficient in JavaScript, HTML, CSS, XML, JSON, REST/SOAP APIs, and other web technologies and frameworks.

Hands on experience in using various ServiceNow modules and applications, such as ITSM, ITOM, ITBM, HR, CSM, SecOps, GRC, and platform capabilities like GenAI, Custom Apps., Flow Designer & Employee Center.

Hands on experience in integrating ServiceNow with various external systems and platforms, such as AWS, Azure, Google Cloud, Salesforce, SAP, etc.

Hands on experience in developing conversational AI solutions using ServiceNow Virtual Agent, ServiceNow Chatbot, and ServiceNow Natural Language Understanding (NLU).

Hands on experience in applying machine learning and analytics techniques using ServiceNow Predictive Intelligence, ServiceNow Performance Analytics, and ServiceNow Reporting and Dashboards.

Excellent communication, presentation, and interpersonal skills and the ability to work effectively with diverse teams and stakeholders.

Strong problem-solving, analytical, and critical thinking skills and the ability to learn new technologies and concepts quickly.

Must have worked on Web Services Integration (SOAP, REST)

Candidates should demonstrate experience in the following areas:

Deliver complex technical solutions based on the ServiceNow platform

Proactive in taking technical initiatives

Ability to Communicate clearly and be able to articulate technical details and explanation of platform features and components.

If Interested,
kindly revert with your Updated Resume
with the below required information to proceed further.

Candidate Full Legal Name

First Name

Middle Name

Last Name

Current location (city, state or ZIP)

Mobile number

Alternate Number

E-mail ID

Skype ID

Masters Degree with University Name, Location and Pass out Year)

Bachelors Degree with University Name, Location and Pass out Year)

Can you work independently or need sponsorship to work in USA

Total Years of experience in USA

Prior working experience with HCL

Relocation to Client Location

LinkedIn ID

If you find you are not interested, but know someone who would be a good fit, please either pass on my contact information to them or forward their contact details to me.

Prince Kumar

408-429-2715

Alt No- 408-877-5897

[email protected]

www.idctechnologies.com

Disclaimer: -

 This email, together with any attachments, may contain confidential and privileged information are solely for the intended recipient. If you are not the intended recipient of this message and have received this message in error, please immediately advise the sender by reply email message to the sender and delete all copies of this message permanently. Any unauthorized review, use, printing, copying, retention, disclosure, or distribution is strictly prohibited. IDC shall not be held liable for any loss, or damages, that may arise out of the improper transmission or a result of this email.

Keywords: artificial intelligence javascript California Idaho
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Tue Jan 16 22:50:00 UTC 2024

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