| Service Now Technical Lead L1 with SaaS Experience || REMOTE at Remote, Remote, USA |
| Email: [email protected] |
| Job Role : Service Now Technical Lead L1 with SaaS Experience Job Location : Remote Tools: TOOLS, AIOPS & BUSINESS SERVICE MGMT Should trained & (preferably) certified on ITILv3 foundation. Certified Systems Administrator and (preferably) Certified Application Developer. Experience in Implementation and Deign of Platforms like ServiceNow, BMC Remedy, HP Service Manager. Experience in Design and Implementation of solutions / applications on ServiceNow Platform. Hands-on implementing solutions on ServiceNow platform. Hands-on experience with Glide Script, JavaScript, XML, JSON and Web Service APIs. Able to understand & parse XML, JSON and other data formats. Understanding of HTML, CSS, AngularJS, Bootstrap coding. Experience on server side, client side & service portal way of coding of ServiceNow. Should have understanding of ServiceNow CMDB, Discovery and Service Mapping implementation. Hands-on Experience & understanding of Service catalog and service portal. Hand-on experience on troubleshooting and fixing production issues. Exposure to provide L2/L3 support for production issues. Should have understanding of ServiceNow architecture and access control mechanism. Should have experience in integrating tools in ServiceNow or other similar tools using MidServer, web services, Integration Hub, email etc Should have worked on more than one of applications such as ITSM, HRSD, ITOM (CMDB, Discovery Service Mapping & Event Management), ITAM, ITBM, CSM, GRC etc Thanks, and Regards , Muskan Shukla Desk: 212-729-6543 Ext 635 Tanisha Systems Inc. 99 Wood Ave South, Suite # 308, Iselin, NJ 08830 Email: [email protected] Muskan Shukla | LinkedIn -- Keywords: information technology hewlett packard New Jersey |
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| Wed Jan 17 02:13:00 UTC 2024 |