| Remote JIRA Administrator at Remote, Remote, USA |
| Email: [email protected] |
| From: Abhishek kumar singh, Tek Inspirations [email protected] Reply to: [email protected] Public Trust Clearance - Must Have Position: JIRA Administrator Location: Remote Duration: 3+ Months Visa: USC Interview: Skype Client: US Department of Health and Human Services The selected candidate can begin working immediately in parallel with government background check running Excellent communication skills required since this is a 100% remote position Public Trust Clearance - Must Have Seeking a JIRA Administrator to support our US Department of Health and Human Services customer on a three-month assignment. This is a 100% remote position wherein the successful candidate will support the implementation of JIRA Service Management (JSM) for a Tier II Helpdesk. This project involves designing and implementing a ticketing system to manage incidents, service requests, changes, and problems for the financial systems managed by the US Government client that supports a customer base of 1000+ users. United States Citizens or Permanent Resident card due to government contract requirement; unable to sponsor at this time. This is a three-month, 100% remote contract position paying on a 1099/Corp to Corp basis. Responsibilities Build, configure and administer cloud based JSM (Jira Service Management) product from Atlassian In this role you will Configure, JSM for new requirements and enhancements as well as perform JSM administration work Primary responsibility is working with internal teams and other cross functional team to configure builds to deliver JSM Solution Collaborate with team in developing scalable, efficient, and maintainable solutions using Jira JSM Create tailored configurations, workflows, automations, reports, and integrations that meet specific user requirements Configure, administer, and enhance JSM site (customer and agent portal), customize portal accesses to customers and agents Administer tool integrations including Service Now License management Manage implementation issues, escalations and action items Required 3+ years of experience administering, supporting and customizing JIRA to meet the needs of diverse groups of customers and/or developers. Experience with administering and developing software team solutions on Atlassian tools especially JIRA and Confluence Advanced understanding of JIRA workflows, permission schemes, notification schemes, screens schemes, etc. Excellent oral and written communication skills Ability to adapt quickly to an existing, complex environment. Experience setting and managing user permissions. Preferred Experience working on implementation and support Atlassian products at Federal Government agencies 2+ years of experience administering Jira enterprise instances. Bachelor's degree in IT-related field Atlassian Certification(s) Thanks & Regards .. Abhishek Singh Technical Recruiter Desk: 4697760536 [email protected] https://www.linkedin.com/in/abhishek-singh-4949b323b/ Keywords: information technology |
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| Wed Jan 17 19:33:00 UTC 2024 |