| JOB | RedHat Platform Architect | USC ONLY | ONSITE at Remote, Remote, USA |
| Email: [email protected] |
| From: Manoj Rathee, Sunray Enterprise, Inc. [email protected] Reply to: [email protected] Hi Dear , I hope my mail finds you in good health and doing well! We currently have the JOB POSITION listed below available. Kindly go through the job description and share your latest updated RESUME, visa copy, and photo ID so that I can submit the profile to the client . Job Position :- RedHat Platform Architect Locations :- FT Mead, FL (ONSITE) Duration :- Long Term Job Description:- USC ONLY RedHat Platform Architect. Design and Implementation experience . RedHat Platform Architect. Design and Implementation experience (1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviews or participation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. Hope to hear from you soon !!! Keywords: golang Florida Idaho |
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| Wed Jan 17 20:16:00 UTC 2024 |