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O365 Systems Engineer at Wilmington, DE or Wayne, PA [Remote] Local DL required at Wilmington, Delaware, USA
Email: [email protected]
From:

Devyani Kumari,

Absolute IT

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O365 Systems Engineer

Location -

Hybrid on-site 3 days/week in Wilmington, DE or Wayne, PA (the office location is up to candidate preference)

Contract Length: Contract to hire (6+ months on contract- could extend further on contract)

Candidate must have an active and an updated LinkedIn ID (REQUIRED!!)

Candidate must be a local to the following locations: Wilmington/DE, Philadelphia/PA or Wayne/PA (Nearby to these locations)

Requirements:

3+ years of experience directly responsible for the design or integration of O365 (disciplined in Exchange, SharePoint, or Teams) and Azure/Entra ID (with emphasis on Synchronization, Enterprise Applications, and MFA).

Previous hands-on experience with on-prem infrastructure (Active Directory and Microsoft Windows Server OS).

Proficiency in the configuration and diagnostics in at least some of the following technologies: Group Policy, DNS, DHCP, and Active Directory.

Access to reliable transportation to maintain satellite sites as needed

Bonus:

Experience with creation and modification of SSH file automation.

PowerShell scripting experience

Experience with Storage and Backup

Position Responsibilities:

Serving as a primary escalation point for Tier 2 and Tier 3 MS Office 365 and Teams and Azure AD/Entra ID problems, accountable for identifying and resolving root-causes.

Successfully resolve assigned Tier 2 & Tier 3 issues and work outages in accordance with Service level agreements (SLAs).

Actively and effectively respond to client support tickets & work team queue.

Engage system users, vendors, and stakeholders to understand and document their needs, requirements, issues, and risks to create understanding for both technical and non-technical groups.

Writing and maintaining custom scripts and processes to increase automation, system efficiency, and lower downtime via methods such as vCron, PowerShell, and Power BI.

Follow, and seek to improve, established systems engineering, configuration management, and change management processes.

Keywords: business intelligence active directory information technology microsoft Delaware Idaho Pennsylvania
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Wed Jan 17 22:11:00 UTC 2024

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