| SAP Service Delivery Lead-Raleigh, NC***Day 1 Onsite***Immediate Interview-HCL at Raleigh, North Carolina, USA |
| Email: [email protected] |
| From: Danish Azeez, Inherent technologies [email protected] Reply to: [email protected] Position: SAP Service Delivery Lead Location: Raleigh, NC ***Day 1 Onsite*** Duration: 1 Years Phone & Skype Client: HCL Immediate Interview *ITAP Reference number BR Number Candidates Details Full Name (First ,Middle, Last) Current Location (City & State) Relocation Authorization (H-1,GC,US Citizen, TN,OPT) Primary Phone Number Email ID SSN (Last 4 digit) DOB (MM/DD) Total IT Experience Total US Experience Vendor Name Salary / Hourly Rate Skill Matrix to be filled by candidate: Currently working in AMS support project (Yes/ NO) Working as Delivery Lead/ manager in current project (Yes/No) Years of experience in AMS projects Years of experience in SCM (Supply chain management) Note: We need candidates who are currently working as Delivery Lead/ Manger in Support projects and should we well versed with support activities. Do not submit candidate who are working on implementation projects. JOB Description: Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement Services are delivered as contracted). 10+ Years of SAP Service Delivery Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLAs End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management) Experience within ITIL environments and well versed with ASM projects. Experience in SAP RUN and Agile delivery methodology Experience of having worked in an onshore-offshore model, team building and developing the SAP support team, Commercial awareness and managing and improving complex contracts. Previous experience of working as an SAP Functional (SAP Finance or SAP SCM) is mandatory. Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism. Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem Proven problem-solving skills and strong work ethic are required. Keywords: materials management information technology green card trade national Idaho North Carolina Tennessee |
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| Wed Jan 17 23:48:00 UTC 2024 |