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Sr. Observability & Monitoring Analyst at Remote, Remote, USA
Email: [email protected]
From:

Ben,

Heliogic LLC

[email protected]

Reply to:   [email protected]

Title: Sr. Observability & Monitoring Analyst

Location: Onsite/Remote

Rate: Please find us for me whats the best

Experience: we have 2 roles

One with 4-6 yrs

Another with 2-4 yrs

JD: 
Skills: Observability
Monitoring
Networking
Cloud
App Support
Traiging
Troubleshooting
Run Books
SOP Support
On-Call Support
Escalation
L1 Support

Enterprise Monitoring Analyst is responsible for delivering and supporting large-scale cloud, network system, application, service, intergrations, and business activity monitoring solutions

Experience with monitoring tools such as DataDog, Splunk, Dynatrace, ELK, CloudWatch & Pager Duty

This position involves monitoring of the cloud infra, network, systems, integrations and applications through observability platforms & customer build dashboards

Individual will look at the issues reported, triage, reproduce issue and route to correct teams, per run books

Individual will escalate and work with senior members of the team for the issues requiring next level of attention

Stay abreast of the latest monitoring technology and trends

Supporting the service support and service delivery goals for operational performance of the monitoring systems including: Deployment of new products and services,  Management of false positives and negatives, Configuration, release, and change management

Implementation of core applications supporting monitoring service support

Excellent Communication (written as well) Skills

Self-driven individual with good project management skills

Solid understanding of large scale applications, network architectures, monitoring and fault management

Must have 2+ years experience developing application dashboards utilizing the Dynatrace monitoring tool

Minimum 2+ years experience administering multiple monitoring systems such as Dynatrace, Nimsoft, Compuware etc

Strong Experience with Windows, Unix and Linux Systems

Keywords:
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Thu Jan 18 00:12:00 UTC 2024

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