| Urgent requirement || SAP Service Delivery Lead || Raleigh, NC (Day 1 onsite) at Raleigh, North Carolina, USA |
| Email: [email protected] |
| Hi Hope to do well My name is Ankit Kumar, a Lead Technical Recruiter with CBL Solutions. We are looking for a suitable candidate for the position, I came across your resume and found this a perfect fit for this role. I would appreciate it if you can provide the best time and number to reach you to discuss this further Title: SAP Service Delivery Lead Location: Raleigh, NC (Day 1 onsite) Client: HCL/Gilead Note: We need candidates who are currently working as Delivery Lead/ Manger in Support projects and should we well versed with support activities. Do not submit candidate who are working on implementation projects. JOB Description: Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement Services are delivered as contracted). 10+ Years of SAP Service Delivery Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLAs End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management) Experience within ITIL environments and well versed with ASM projects. Experience in SAP RUN and Agile delivery methodology Experience of having worked in an onshore-offshore model, team building and developing the SAP support team, Commercial awareness and managing and improving complex contracts. Previous experience of working as an SAP Functional (SAP Finance or SAP SCM) is mandatory. Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism. Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem Proven problem-solving skills and strong work ethic are required. Ankit Kumar Team Lead [email protected] https://www.linkedin.com/in/ankit-kumar-6300111a1/ Cerebral Technologies, Inc (D.B.A CBLSolutions) | http://cblsolutions.com/ 400 E Royal Lane, Ste 235, Irving, TX -75039 -- -- Keywords: information technology North Carolina Texas |
| [email protected] View all |
| Thu Jan 18 21:53:00 UTC 2024 |