| Sr. Desktop Engineer(10+ years part time) at Remote, Remote, USA |
| Email: [email protected] |
| From: Abhijith, Sligosoft [email protected] Reply to: [email protected] Greetings from Sligo Software Solutions, Inc. !! SLIGO is a Software Development & IT Consulting company. We have around 100+ IT associates working with our esteemed clients across several domains such as IT, Banking, Healthcare, and Government. We have an urgent requirement for Sr. Desktop Engineer position with our client. Role: Sr. Desktop Engineer Location: Ny, New York Duration: 30 Months Client: NY State Description The candidate for this position will be responsible for guiding a team that provides technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Duties Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities. Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline. Support application packaging, deployments, documentation, and release control in an Enterprise environment Utilize PowerShell scripting to maximize productivity of platform management. Administer corporate mobile device management solution. Maintain platform security and compliance in alignment with agency's cyber security program to protect data. Define, create, and test Group Policies and updates for endpoint OS. Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components. Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes. Perform system software and hardware upgrades and changes, including planning, scheduling, testing and coordination. Monitor, measure and test current/new infrastructure products and services Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations. Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Familiar with remote access technologies (VPN, terminal services) Maintain Active Directory Group Policy and Preference management. Monitor operating system & apply patching when applicable. Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise. Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes. Subject matter Experst on highly complex issues for desktop and Service Support teams. Mandatory Requirements Experience (10+ Years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Requirements (Position Requested Qualifications) This is an Part Time 84 months experience in the field of Desktop Engineering. 84 months experience with technical approaches in design, build testing and debugging problems. 84 months experience in mobile device management (MDM) solutions. 84 months experience with Active Directory group policy standards. 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.) 84 months experience with organizational skills and ability to handle multiple tasks and shifting priorities. 84 months experience in Windows 7 & 10 including 64-bit operating systems. 84 months of scripting language experience - Power Shell & VB Script preferred. 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening. 84 months experience with Window image deployment and package creation/management. 84 months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication and network printing. 84 months active directory management experience. 84 months experience with cyber security best practices and compliance. 84 months experience with Intel workstations hardware and operating systems. 84 months experience analyzing and problem-solving hardware/software issues. 84 months of engineering experience; research, analysis, planning, and implementation. Certifications relevant to MS Windows. Thanks Abhijith Mallavajhula Keywords: information technology microsoft New York |
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| Fri Jan 19 19:39:00 UTC 2024 |