| Desktop Management - Infrastructure Services (IS) - ONSITE at Remote, Remote, USA |
| Email: [email protected] |
| From: Devakar, KK Software Associates [email protected] Reply to: [email protected] Note: Please don't share OPT, CPT and H4EAD Client: TCS Location: NEW YORK 1, NY / ONSITE JD: Role Description: Deskside SupportInstall/reinstall Of Customer standardized Image in case of OS issue/new install request.IMAC (install, Move, Add, Change) for End user devicesEUC Peripheral SupportResolve issues related to but not limited to laptop/desktop, EUC application support (Microsoft office and other).Remote support of Desktop services for small site.Coordination with Vendors and Webster internal teamsHealth-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.Service Improvements ProceduresHands and feet Support to Network and Windows teamCabling and touch services for End user equipment.Support for periodic events annual and interim meetings, board meetings etc.Basic support for Tablet/Mobile device Webster application issueReportingSupport for periodic events annual and interim meetings, board meetings etc. Competencies: Desktop Management - Infrastructure Services (IS) Experience (Years): 4-6 Essential Skills: Deskside SupportInstall/reinstall Of Customer standardized Image in case of OS issue/new install request.IMAC (install, Move, Add, Change) for End user devicesEUC Peripheral SupportResolve issues related to but not limited to laptop/desktop, EUC application support (Microsoft office and other).Remote support of Desktop services for small site.Coordination with Vendors and Webster internal teamsHealth-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.Service Improvements ProceduresHands and feet Support to Network and Windows teamCabling and touch services for End user equipment.Support for periodic events annual and interim meetings, board meetings etc.Basic support for Tablet/Mobile device Webster application issueReportingSupport for periodic events annual and interim meetings, board meetings etc. Desirable Skills: Deskside SupportInstall/reinstall Of Customer standardized Image in case of OS issue/new install request.IMAC (install, Move, Add, Change) for End user devicesEUC Peripheral SupportResolve issues related to but not limited to laptop/desktop, EUC application support (Microsoft office and other).Remote support of Desktop services for small site.Coordination with Vendors and Webster internal teamsHealth-check for EUC devise for security patches using SCCM console to ensure all patches are pushed and compliant.Service Improvements ProceduresHands and feet Support to Network and Windows teamCabling and touch services for End user equipment.Support for periodic events annual and interim meetings, board meetings etc.Basic support for Tablet/Mobile device Webster application issueReportingSupport for periodic events annual and interim meetings, board meetings etc. Keywords: New York |
| [email protected] View all |
| Fri Jan 19 20:54:00 UTC 2024 |