| Servicenow IT Business Analyst at Louisville, KY (Permanent remote) at Louisville, Kentucky, USA |
| Email: anuragsingh@usgrpinc.com |
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From: Anurag Singh, United Software Group anuragsingh@usgrpinc.com Reply to: anuragsingh@usgrpinc.com Hi, This is Anurag from United Software Group. Hope youre doing good. I was trying to reach you for the roles of Servicenow IT Business Analyst | | Louisville, KY (Permanent remote) || Contract Position Please have a look at the job, you may reply to this e-mail or call me directly to get in touch with me. Role: Servicenow IT Business Analyst Location: Louisville, KY (Permanent remote) Duration: 6+ months Contract Position Job Description - The IT Business Analyst monitors and measures relevant performance metrics to assess the performance of IT resources and optimizes performance through process improvement activities. The IT Business Analyst work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. The IT Business Analyst devises measures and targets to assess and optimize the performance of IT functions, services, projects and any related improvement initiative. Identifies and analyzes performance measures and metrics, develops and maintains balanced scorecards and dashboards, and evaluates and monitors performance in IT-related areas. May include network performance management, application performance management (APM), (operating) system performance management (physical and virtual/cloud) and business transactions performance. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Required Qualifications Bachelor's degree 3+ years - Servicenow Business Analyst or implementation experience required. Less than 3-5 years of technical experience Experience in problem analysis and process documentation Experience with Microsoft office suite Must be passionate about contributing to an organization focused on continuously improving consumer experiences Preferred Qualifications Knowledge of SQL Experience analysing and presenting complex data Strong analytical skills and creative problem-solving ability Six Sigma Certified Thanks & Regards, Anurag Singh Associate Manager | | anuragsingh@usgrpinc.com Keywords: information technology Kentucky https://jobs.nvoids.com/job_details.jsp?id=1032630 |
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| 10:03 PM 19-Jan-24 |