| Looking for ServiceNow Business Analyst - HRSD || 9+ Years || Remote at Nashville, Tennessee, USA |
| Email: [email protected] |
| From: sharmi, SIF [email protected] Reply to: [email protected] Dear, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide Job Title: ServiceNow HRSD Business Analyst Location: Nashville, TN (Remote is ok but need to visit client place based on customer needs) Duration: Contract Job Description: Total Experience of 9+ yrs in IT Worked on at least 1 HRSD Implementation project involving HR Catalog item requirements, Lifecycle events, Integration with external 3rd party HR tool as a Business Analyst Good knowledge of ITSM, ITIL V3 and Risk/Compliance process Around 5 years of working in ServiceNow Projects as a Business Analyst and worked on Requirements Gathering, Agile/Sprint Planning, Demos Process understanding of Incident, Problem, Change and Knowledge Management Worked on Project Estimations and Manage Agile Releases Analyze existing processes and systems to identify areas of improvement. Create and maintain process and system documentation. Monitor and respond to user inquiries regarding system issues and requirements. Develop use cases, business process models, and diagrams. Support the development team through system design, development, and implementation. Develop training materials and provide training to users. Evaluate and recommend technologies that can support business needs. Good communication and presentation skill. Keywords: information technology trade national Tennessee |
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| Tue Jan 23 01:51:00 UTC 2024 |