| Immediate Hiring ServiceNow ITSM CSM Developer--Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Shiva Manish, Talentgroups [email protected] Reply to: [email protected] This is Shiva Manish I have an excellent job opportunity with one of our premier clients. Since it is an urgent business requirement your prompt response is appreciated Job Role: ServiceNow ITSM CSM Developer Job Location :Remote will be responsible for designing, deploying, and managing ServiceNow Customer Service Management solutions that meet both current and anticipated requirements. Responsibilities: Expertise in ServiceNow CSM & ITSM Products Define technical solutions for architecture and design that are aligned with clients business problems and ServiceNow CSM implementation best practices Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Provide mentorship to developers and platform engineers on technical design standards and best practices Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain Customer Service Management governance processes, procedures, and policies Create and maintain Customer Service Management related documentation Design, develop, and deploy new Customer Service Management functionality Identify, investigate and resolve ServiceNow Customer Service Management issues Design and deploy ServiceNow Customer Service Management Integrations Required Qualifications Proficiency in CSM produce line Experience with key technologies relevant to ServiceNow integration solutions Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologies: waterfall, iterative, SAFe, Agile/Scrum 5+ years working on the ServiceNow platform ServiceNow certifications Working knowledge of Customer Service Management / Customer Experience Processes Good to have Customer Service Management (CSM) Implementer certification. Talent Group is excited to announce a streamlined vendor management process through our partnership with iLabor, a state-of-the-art vendor management technology. This integration with our ATS platform aims to enhance efficiency, compliance, and speed in candidate sourcing and placement. As part of our Preferred Vendor Program, you'll receive priority access to all job requirements, real-time updates on candidate progress, and instant receipt of all orders. This move eliminates the need for multiple communications and offers a unified, efficient approach to our business transactions. By leveraging this powerful partnership, we aim to redefine how we work together and create a seamless experience for both vendors and clients. Our focus is on empowering you with the tools and resources necessary to thrive in today's competitive market. Thanks, SHIVAMANISH BAIRAGONI [email protected] Keywords: user interface javascript information technology |
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| Tue Jan 23 20:46:00 UTC 2024 |