| Platform Technology Lead (PTL) Position in South Florida or Lone Tree, CO or Basking Ridge, NJ (Onsite) at Florida, New York, USA |
| Email: [email protected] |
| From: Pavan Kumar, Yochana IT [email protected] Reply to: [email protected] - who can perform multiple activities with multiple contractors - with experience implementing using confluence, jira, and other standard toolsets - who has designed or managed the implementation of LivePerson, Sprinklr, Virtual Agents & Chatbots, and Event Driven API/Webhook Workflows - with experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev - with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, AppChat - with architecture experience in an Enterprise IT - understand KPIs and business drivers within Customer Care / Contact Centers - who understands SLDC, Agile, SAF, and product delivery life cycles - who can run requirement gathering, discovery, and map business requirements to technical needs - who has a good understanding of session management, interop testing, and databases/datastores - who can work with both product owners, developers, and business leaders - with experience developing supporting innovation and brainstorming ideation - with advanced understanding of AI/ML & Gen AI - with documented experience with CCAI or Lex and Cisco Webex IMI Keywords: artificial intelligence machine learning information technology |
| [email protected] View all |
| Tue Jan 23 23:53:00 UTC 2024 |