| CRM IT Project Manager at Remote, Remote, USA |
| Email: [email protected] |
| From: Priyanka Verma, Triwave Solutions Inc [email protected] Reply to: [email protected] TEA has issued a request for aCRM IT Project Managerwith senior level project management experience on a software development team in the education domain. This PM will not only be managing project staff but will also be coordinating project activities with other state agencies, governmental jurisdictions, or private sector partners and contractors. Candidates should have prior experience with state budgets and azure products while also having worked on a CRM software application team for at least 3 years. Ideally, candidates should also have experience withDynamics365 Customer Service Enterprise, and certifications for PMP and CTCM.Remote work is permitted for this role, but candidates will have to be onsite (1701 North Congress Ave, Austin, TX 78701) for meetings and workshops as needed. CRM IT Project Manager Remote work is permitted for this role, but candidates will have to be onsite (1701 North Congress Ave, Austin, TX 78701) for meetings and workshops as needed. Long Term ESSENTIAL FUNCTIONS: Process Consistency:Direct, develop, evaluate, and establish processes used by application project teams to ensure the teams are adhering to procedures consistently and confirm scope and schedule changes are documented, approved, and understood by stakeholders and project team members.Oversee and develop project budgets, schedules, works plans, resource requirements with resource managers, cost estimates, and cost projections.Document and monitor exceptions to standard IT policies, processes, and best practices. Deliverable Quality:Oversees, monitors, and manages the quality of multiple highly complex applications and works to identify continuous improvement measures/root cause and corrective actions.Verifies project deliverables are acceptable, fulfill terms of the team agreements, and are within time and budget.May oversee the deliverables of contract work. Customer Satisfaction:Communicates routinely to management, customers, project team members, and other stakeholders, actively soliciting and addressing customer and project team feedback. Leadership:Responsible for problem management, issue resolution, and risk identification and mitigation, while empowering and motivating the team to have a sense of ownership over the application. Establish and manage a cross-functional team. Vision:Articulates a clear view (current and future) of the application to the executive management team, customers, and project team.Evaluate enterprise-level projects on defining and meeting strategic goals and objectives for projects; coordinate the initiation and planning of diverse projects to meet application and technology roadmap commitments.Balance and articulate the effort of the functionality with the value for the IT applications. II.CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed theminimumstated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 8 Required Years with direct project management experience. 8 Required Experience working with state budget 1 Required Azure based products 3 Preferred Years of experience required in Customer Relationship Management (CRM) software application team |
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| Tue Nov 01 18:00:00 UTC 2022 |