| Immediate need Application Support Engineer in Fort Mills, SC Onsite Role at Mills, Wyoming, USA |
| Email: [email protected] |
| From: Shobhana Kulhade, Sydata Inc [email protected] Reply to: [email protected] Immediate need Application Support Engineer in Fort Mills, SC Onsite Role Application Support Engineer Location : Fort Mills, SC, USA JD Looking for an Application Support Engineer who has more than 4 years of experience in handling .Net & Java applications in production environment - L1/L2/L3 support model. Experience in technologies such as RESTful API, SQL Server, SSRS, Java / J2EE, Spring Boot, Oracle. Prior experience on Service NOW, APM Tools - Dynatrace or equivalent. Prior experience in Java Batch monitoring. Responsible for attending infrastructure and application related alerts and resolving tickets raised by Helpdesk team. Prioritize Alerts based on severity and type. Experience debugging complex problems/Issues. Perform Root Cause Analysis by analyzing the issue and the code to determine impact. Prepare RCA Documentation. Systematic and timely communication to stakeholders across various channels based on severity of the issue. Weekend Maintenance support, monitor critical alerts, attend to any escalations from Helpdesk and Production management teams on a need basis. Excellent communication skills, both verbal and written. Good to have experience on GitHub, Jenkin, TeamCity, Octopus Thanks & Regards: Shobhana Kulhade Sr. IT Recruiter Sydata Inc Email: [email protected] 6494 Weathers Place Suite#100 San Diego, California, 92121 Website: www.sydatainc.com Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE" Keywords: information technology South Carolina |
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| Wed Jan 24 22:52:00 UTC 2024 |