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Job Salesforce BA (no admin) Onsite in IL at Remote, Remote, USA
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Job Salesforce BA (no admin) Onsite in IL

SFDC BA (no admin) Abbott Park, IL Hybrid 3 days onsite a week Contract Responsibilities Work with business teams to gather the requirements

SFDC BA (no admin)

Abbott Park, IL Hybrid 3 days onsite a week

Contract

Responsibilities

Work with business teams to gather the

requirements for the technology and reporting projects and build use cases to

clarify requirements.

Manage translation of business requirements from

business to technical teams and coordinate, organize and ensure timely

bi-directional communication and solution design in iterative manner throughout

design process.

Build a clear requirements development strategy

for each [Removed]

Strong understanding of Salesforces

capabilities and limitations and can clearly communicate to customers and

internal business stakeholders.

Ability to organize and drive process

reengineering sessions.

Responsible for identification and inventory of

customer process pain points and gaps in best practices

Perform rapid analysis and decomposition of

complex business information into technical process components.

Perform business process modelling, user

experience modeling and basic technical architecture diagramming

Can interpret technical and business strategy

roadmaps and apply a detailed technical solution

Comfortable building and demonstrating

prototypes in Salesforce

Has hands on experience in several large-size

implementations using salesforce.com Service Cloud and adjacent technologies

Create source to target data mapping, user

stories, output mock-ups and business requirements for incorporation into

development work

Manage deployment activities with IT and

business units

Lead and Manage User Acceptance Testing (UAT)

Ensure thorough, high quality and standardized

documentation is in place for projects:

Document process workflows and make appropriate

recommendations to impact operational efficiencies

Create detailed test plans for implementing new

functionality, ensuring compatibility with existing processes

Facilitate cross functional communication and

negotiation on requirements and ensure proper reviews and sign offs are

completed per project plan

Required qualifications and background.

Required

Extensive broad technology experience, 5-8 years

of experience in business analyst or similar role by function, 5+ years

preferred

Experience working in a matrix environment and

demonstrated ability to balance and coordinate multiple directions within a

project and add value to the communication stream.

Experience and demonstrated expertise with

relational and non-relational databases, software and data integration design

and solution architecture.

Ability to coordinate and understand data

modeling, ETL development and testing activities.

Excellent written and oral communication skills,

ability to articulate and document processes and workflows.

Experience with organizing and facilitating

cross functional and separate functional level meetings with business and

technology teams.

Ability to manage minute level of detailed

information and balance with big picture perspective to reach end goal and work

within project timeline and budget.

Experience working in a regulatory heavy

environment and ability to balance adherence to regulations with flexibility in

solution design.

Education: Bachelor of Art or Science minimum

with demonstrated academic achievement

Preferred

Experience in a Client Service business and/or

Experience in Salesforce Service cloud with

integrations

Experience in SQL and/or NoSQL database

understanding, design, architecture

Salesforce.com admin level certification

Experience with reporting tools like Microsoft

Power BI, Tableau

Experience in testing and bug reporting tools

Expertise in data profiling, mapping and/or

analytics

Best Regards,

Himanshu Kumar

Assistant Manager- Recruitment

Email- [email protected]

Linkedin- https://www.linkedin.com/in/himanshu-kumar-034b6b126/

Google Chat- [email protected]

2024 Arkhya Tech Inc. | 722 Grant Street, Suite G Herndon, VA 20170 USA

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