| CX/Conversational AI Leader at Remote, Remote, USA |
| Email: [email protected] |
| View this email online if it doesn't display correctly Role: CX/Conversational AI Leader Location: Remote Duration: 6-12 Months Job Description Effective leadership and influencing skills in the application of Conversational AI Working experience in applying NLP/NLU techniques in VAs including understanding of common NLP techniques such as text classification, tokenization, part of speech tagging, text mining, named entity recognition. Experience with the lifecycle of VAs / chatbots / voice-bots and understanding of conversation and user-design and VA dialog flows. Strong organizational and communication skills including background in designing and crafting customer facing communications. Excellent eye for detail/understanding of each step of the conversation design process. Analytical skills, experience in solving business problems leveraging data. Ability to challenge current processes in efforts to continuously improve the customer experience. Possess the flexibility to work both independently and in a sophisticated team setting. Ability to manage multiple priorities as well as demanding timeframes and deadlines. Familiarity with Messaging & Chat as well as Social Media experiences and management platforms Proficiency in MS Office 365 incl Teams and SharePoint Exposure to software development in an Agile environment Experience with IBM Watson and/or Google Dialog flow Experience with AI speech recognition technologies Knowledge of language translations or translation tools Familiarity with automotive industry trends and technology innovations Understanding of website/mobile app development and content management systems HAVE A NICE DAY ! Joe Murphy, Technical Recruiter. Momento USA | Exceeding Customer Expectations 440 Benigno Blvd, Unit#A 2nd Floor. Bellmawr, NJ 08031 Interstate Business Park Direct: 856-452-7640 Ext 1023 ; Fax: (866) 605-1171 Email: [email protected] (1) Joe Murphy | LinkedIn Web: www.MomentoUSA.com Hasheem Himmati, 440 Benigno Blvd. 2nd floor, Bellmawr, NJ 08031, United States Keywords: artificial intelligence information technology microsoft New Jersey Virginia |
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| Thu Jan 25 01:49:00 UTC 2024 |