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Update 24 Jan 12:41 PM at Remote, Remote, USA
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Update 24 Jan 12:41 PM

SFDC BA (no admin) SFDC BA (no admin) Abbott Park, IL Day 1 Onsite Long term contract PLEASE DO NOT SHARE ADMIN OR DEVELOPERS Responsibilities

SFDC BA (no admin)

SFDC BA (no admin)

Abbott Park, IL Day 1 Onsite

Long term contract

PLEASE DO NOT SHARE ADMIN OR DEVELOPERS

Responsibilities

Work with business teams to gather the requirements for the technology and reporting projects and build use cases to clarify requirements.

Manage translation of business requirements from business to technical teams and coordinate, organize and ensure timely bi-directional communication and solution design in iterative manner throughout design process.

Build a clear requirements development strategy for each [Removed]

Strong understanding of Salesforces capabilities and limitations and can clearly communicate to customers and internal business stakeholders.

Ability to organize and drive process reengineering sessions.

Responsible for identification and inventory of customer process pain points and gaps in best practices

Perform rapid analysis and decomposition of complex business information into technical process components.

Perform business process modelling, user experience modeling and basic technical architecture diagramming

Can interpret technical and business strategy roadmaps and apply a detailed technical solution

Comfortable building and demonstrating prototypes in Salesforce

Has hands on experience in several large-size implementations using salesforce.com Service Cloud and adjacent technologies

Create source to target data mapping, user stories, output mock-ups and business requirements for incorporation into development work

Manage deployment activities with IT and business units

Lead and Manage User Acceptance Testing (UAT)

Ensure thorough, high quality and standardized documentation is in place for projects.

Document process workflows and make appropriate recommendations to impact operational efficiencies

Create detailed test plans for implementing new functionality, ensuring compatibility with existing processes

Facilitate cross functional communication and negotiation on requirements and ensure proper reviews and sign offs are completed per project plan

Required qualifications and background.

Extensive broad technology experience, 5-8 years of experience in business analyst or similar role by function, 5+ years preferred

Experience working in a matrix environment and demonstrated ability to balance and coordinate multiple directions within a project and add value to the communication stream.

Experience and demonstrated expertise with relational and non-relational databases, software and data integration design and solution architecture.

Ability to coordinate and understand data modeling, ETL development and testing activities.

Excellent written and oral communication skills, ability to articulate and document processes and workflows.

Experience with organizing and facilitating cross functional and separate functional level meetings with business and technology teams.

Ability to manage minute level of detailed information and balance with big picture perspective to reach end goal and work within project timeline and budget.

Experience working in a regulatory heavy environment and ability to balance adherence to regulations with flexibility in solution design.

Education: Bachelor of Art or Science minimum with demonstrated academic achievement

Preferred

Experience in a Client Service business and/or client facing role

Experience in Salesforce Service cloud with Integrations

Experience in SQL and/or NoSQL database understanding, design, architecture

Salesforce.com admin level certification

Experience with reporting tools like Microsoft Power BI, Tableau

Experience in testing and bug reporting tools

Expertise in data profiling, mapping and/or analytics

Regards,

Bhupendra

Arkhya Tech Inc.

2024 Arkhya Tech Inc. | 722 Grant Street, Suite G Herndon, VA 20170 USA

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