UX Designer||Detroit, MI(Hybrid)Local|| at Remote, Remote, USA |
Email: [email protected] |
Role: UX Designer Location: Hybrid in Detroit, MI. Locals only. This position will be hybrid (3 days in the office, 2 days remote). No relo's Duration: 6 months with strong potential to extend or convert to perm Must haves: 5+ years designing digital user experiences with a preferred 3+ years of experience in transactional user interface design. Strong visual design skills and UX design mastery involving information architecture, wireframing, and prototyping. (Look for someone with agency experience***) Online portfolio with detailed narrative outlining approach and scope of involvement. Portfolio must be clean and intentional, evoke emotion, strong visuals that make sense and the portfolio tells a story. Proficiency in Figma, Sketch, InVision, Adobe CC, or other industry standard design authoring tools. Rudimentary knowledge of HTML, CSS, and UI frameworks or component libraries. Familiarity working with design systems. Plus: Financial services or banking industry experience is a plus. Experience in Auto design - they will be working in Auto LOB Agency experience Job Responsibilities include but are not limited to: Partner with business to establish clear problem statements and measures of success for the new customer care agent desktop interface. Partner with customer care agents to fully understand their needs. Demonstrate a bold vision for excellence in interactive web design and a commitment to evolving our agent experience. Use the Salesforce Lightning design system to define an Architecture that effectively synthesizes multiple systems/interfaces into a single interface that agents can easily navigate to perform a wide variety of customer service tasks efficiently. Create user flows, wireframes, screen comps, and prototypes that exhibit a mastery of user-centered design practices. When necessary, establish and document design standards that align with the overarching guiding principles of the agent experience. Work with the technology team to determine feasibility and implementation timelines. Demonstrate excellent verbal and written communication skills to articulate design rationale and facilitate partnerships with product and business owners- Must be highly innovative and inspire commitment to a higher standard. Solutions oriented with the ability to multi-task and adapt quickly to changing requirements and conditions. Partner across related disciplines including usability, content strategy, accessibility, and web development to meet the established business objectives of this engagement. Regards, Adarsh Technical Recruiter 1 Point System L: linkedin.com/in/adarsh-kumar-065a90224 E : [email protected] | W : www.1pointsys.com -- Keywords: user interface user experience information technology Michigan |
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Thu Jan 25 20:30:00 UTC 2024 |