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Technical Support Analyst 4 // VA- ONSITE at Remote, Remote, USA
Email: [email protected]
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Hope you doing great. 

Please go through the JD and 
send resumes to [email protected]

 Technical Support Analyst 4 

Web Cam Interview Only

Onsite

101 North 14th street  richmond,va 23219

100 % ON SITE ROLE from Day One! 

Hours of Operation: 8 am to 5 pm - No On Call

Parking NOT provided for contractors 

100% on Site from Day One

Hours of Operation: 8 am to 5 pm

No On Call

Parking NOT provided for contractors, but as you can see, a solid vendor rate is provided for this role. Please try to keep that in mind and try to provide support for parking to your candidate in your compensation OR agree to reimburse them for parking. This will all need to come from your side, our rate cannot change. 

DAY TO DAY RESPONSIBILITIES

Technical Support on the Help Desk which will involve:

. Software installs and troubleshooting such as Acrobat Adobe, camtasia, Microsoft Power BI 

. Hardware setup and troubleshooting (laptops, monitors, printers, phones). Operating system for laptops is Microsoft Windows 11.

. Patching laptops for security compliance.

. Microsoft product support such as Teams, Power Automate, SharePoint.

Question 2

Please list candidate's email address.

Question 3

In what city and state does your candidate currently reside

Question 4

If selected, candidate must be 100% ON SITE from Day One. Does your candidate agree to this arrangement if selected

Question 5

Does the resume have technical details that support what is required in the above Skills Matrix Pls make sure and highlight this experience on the resume. If I can't find these required tech details/experience when I review the resume, I will bypass them.

Skill

Years Used

Last Used

Help Desk software installs and troubleshooting experience Required 5 Years 

Experience with Microsoft products such as Teams, SharePoint, Power Automate Required 2 Years 

Experience applying patches to laptops Required 2 Years 

S. LEELA

 MADHURI

US IT RECRUITER

Tel: 
703-831-8282 Ext. 
2518

Email: [email protected]

linkedin.com/in/leela-madhuri-10ab66258

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Keywords: access management business intelligence information technology golang Virginia
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Thu Jan 25 21:16:00 UTC 2024

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