| Platform development Engineer || Miami, FL at Miami, Florida, USA |
| Email: [email protected] |
| Hello, My name is Divya Pandey. and I am a Staffing Specialist at Resource Logistics. I am reaching out to you on an exciting job opportunity with one of our clients. COMPLETE JOB DESCRIPTION IS BELOW FOR YOUR REVIEW: Job Title : Platform Area Technology Leader (PATL) for Conversational Platforms Location : Miami, FL Hire Type : Contract Job Description: - who can lead people and projects with multiple resources - very well spoken and excellent communicator - with experience with running Conversational Platforms/Systems from both a Program and a Development perspective using confluence, jira, and other standard toolsets - who has owned design authority and either directly did, or managed the implementation of LivePerson, Sprinklr, Virtual Agents & Chatbots, and Event Driven API/Webhook Workflows - with advanced level experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev - with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, AppChat - with leadership or architecture roles in Enterprise IT - understand KPIs and business drivers within Customer Care / Contact Centers - who understands SLDC, Agile, SAF, and product delivery life cycles - who can oversee successful requirement, discovery, and fact-finding workshops/events - who has a good understanding of session management, interop testing, and databases/datastores - who can work with both product owners, developers, and business leaders - with experience developing exec readouts & dashboards - with more than basic understanding of AI/ML & Gen AI - with more than basic understanding of BotPress, CCAI, Lex, and Cisco Webex IMI Thanks & Regards, Divya Pandey, Technical Recruiter |Email: [email protected] Resource Logistics, Inc. -- Keywords: artificial intelligence machine learning access management information technology Florida |
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| Thu Jan 25 18:28:00 UTC 2024 |