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Citrix Systems Engineer @Charlotte, NC or Detroit, MI at Detroit, Michigan, USA
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Citrix Systems Engineer
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Job Title:  Citrix Systems
Engineer IV

Location:  Charlotte, NC or
Detroit MI hybrid

Only Local to Charlotte, NC
and Detroit, MI

Must have Banking domain
experience

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Onsite in Charlotte or Detroit - Hybrid model 3 days a week. **Citrix
Systems Engineer IV; ** Citrix XenDesktop; ** Citrix XenApp;** Citrix
NetScaler; ** Citrix StoreFront. **Must have excellent communication skills and
work well independently self-motivated but also able to work collaboratively.
** Video conference interview. Provide location on resume or candidate
justification along with interview time preference if known.

Description:   

Responsible for steady state application production support activities
including, access management, audits, incident management, change management,
event communications, etc. Collaborates closely with technology and business
partners to analyze tactical and strategic solutions; uses that information,
along with technology strategies to formulate solutions to meet business needs.
Provides direction and oversight to design, develop, deploy, and maintain
solutions that meet applicable business requirements. Maintains control of
Change Management process. Responsible for resolving issues, mitigating risks,
and escalating issues/risks when appropriate. This is a mid-level to
senior-level highly technical role that will serve as a mentor to more junior
sustain resources and will report to a

Director of Technology Operations. 

Job Responsibilities 

Assess,
plan and communicate steady state upgrades/patches to key stakeholders and
senior management 

Oversee
operational reporting, SLA management and the continuity of
business/disaster recovery capabilities in the 24x7 sustain operational
model 

Drive and
support end to end availability of all application and infrastructure
components 

Lead in
Discovery Phase to assist with scoping effort for application teams 

Review
existing workflow and systems to reduce duplication of effort and
inefficiencies. 

Leverage
existing technology and analyze new technology solutions to accelerate
business goals 

Act as
single point of contact for Ally business users for platform
availability 

Ensure all
activities are managed per Ally IT methodology and processes 

Partner
with cross-functional IT Team and LOB partners to manage application
severity incidents to quick resolution  

Review and
approve root cause analysis and preventive action items 

Skills:  

Qualifications 5+ years of IT infrastructure experience Bachelor's
degree in Computer Science or comparable experience. Broad and deep
understanding of technical concepts in multiple specialized fields to develop
technical solutions with a consultative approach Proficiency with incident
management, root cause analysis and resolving production application issues
with both short term and long-term solutions Proficient with standard
development tools Ability to multi-task in a fast-paced environment while prioritizing
work items appropriately Ability to manage and support enterprise business
applications by leveraging internal and external teams along with third-party
vendor solution Understanding of Security best practices 3+ years of experience
with the following applications: Azure Virtual Desktop (AVD) on Azure
windows-based systems Experience installing, configuring, and troubleshooting
AVD Azure Virtualization, Azure Networking, Azure Identity and Azure Storage
MSIX, FsLogix and the Azure API 5+ years of experience with the following
applications: Citrix XenDesktop, Citrix XenApp, Citrix NetScaler, and Citrix
StoreFront. NetScaler/ADC and Citrix Cloud. GPO, PowerShell, DSC Strong
understanding of virtualization technologies (VMware, Hyper-V, Nutanix)

Thanks & Regards
,

Siva Krishna D

Sr. US
IT Recruiter

Lucid

Technologies
Inc

E
:
[email protected]

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Keywords: information technology Michigan North Carolina
[email protected]
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Fri Jan 26 03:30:00 UTC 2024

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