Urgent Profile Needed - Desktop Support Engineer - Carry NC (Onsite) at Remote, Remote, USA |
Email: [email protected] |
From: John Joseph, IDC Technologies [email protected] Reply to: [email protected] Hi, Please Confirm the JD and share the updated resume Title : Desktop Support Engineer Location : Carry NC (Onsite) JD Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local HP & Canon printers via desk side, phone support or remote support Tenacious logging of tickets and timely resolution of first-line issues, or escalation to other support teams Providing desktop/laptop break/fix/maintenance support Providing support to growing mobility platform (iOS, Android and windows-based platform) Technology onboarding deployment and offboarding asset recovery PC and Laptop build Experience working in an ITIL based Service Desk Extensive knowledge and experience with Windows based technologies Hardware platforms including HP laptops & Cisco phones. Microsoft technologies such as Active Directory, SCCM and Exchange. Keywords: hewlett packard North Carolina |
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Sat Jan 27 04:27:00 UTC 2024 |