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Urgent Profile Needed - Desktop Support Engineer - Carry NC (Onsite) at Remote, Remote, USA
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From:

John Joseph,

IDC Technologies

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Hi,

Please Confirm the JD and share the updated resume

Title           :

Desktop Support Engineer

Location   :

Carry NC (Onsite)

JD

Providing technical expertise and end-user support in the areas of Mac OS, Microsoft Windows platform (Windows 10), Microsoft Office 365, off-the-shelf applications, Remote Connectivity Platform, network/local HP & Canon printers via desk side, phone support or remote support

Tenacious logging of tickets and timely resolution of first-line issues, or escalation to other support teams

Providing desktop/laptop break/fix/maintenance support

Providing support to growing mobility platform (iOS, Android and windows-based platform)

Technology onboarding deployment and offboarding asset recovery

PC and Laptop build

Experience working in an ITIL based Service Desk

Extensive knowledge and experience with Windows based technologies

Hardware platforms including HP laptops & Cisco phones.

Microsoft technologies such as Active Directory, SCCM and Exchange.

Keywords: hewlett packard North Carolina
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Sat Jan 27 04:27:00 UTC 2024

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