| Looking for Product Support Analyst - Remote, TX ( Local Only ) at Remote, Remote, USA |
| Email: [email protected] |
| Hello, This is Adnan from Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support Analyst Job Location: Remote, TX ( Local Only ) Client Name: Texas Health and Human Services Commission (State Client) Job Qualifications/ Skills: Minimum 4 years required experience in Experience with help desk / service desk services. Experience with help desk software (e.g. ticketing systems, knowledge bases). (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.) (at least 2) High-level knowledge of information technology systems and best practices. (at least 2) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio) (at least 2) Experience working with SharePoint Lists. (at least 2) Strong customer service orientation, with patience and empathy for frustrated or confused users. (at least 2) Experience with call handling. Best Regards, Cogent Data Solutions LLC Adnan Hussain Talent Acquisition Specialist [email protected] Direct: : (415) -795- 9087 Phone :(866) - 666 -1877 Ext: 411 Cogent Data Solutions LLC 5728 Major Blvd Suite # 602 Orlando 32819 FL USA http://www.cogentdatasolutions.com -- Keywords: information technology Florida Texas |
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| Mon Jan 29 23:24:00 UTC 2024 |