| Urgent hiring ||| SCCM Architect || Quincy, MA at Quincy, Massachusetts, USA |
| Email: [email protected] |
| Position: SCCM Architect Location: Quincy, MA Client: HCL Exp : 10+Years Job Summary: Should have deep knowledge in Imag Management using SCCM & Intune Should have very sound knowledge on various Imaging engines and Windows7/10 imaging technologyShould be able to develop custom deployment scripts (VBS, batch etc...) Should have sound understanding on Package server, Task server, PXE server concepts Should be strong in troubleshooting Windows server/client and Networking issues Develop custom hardware/software profiles and components using Microsoft s Windows Embedded platform. Applying modifications and customizations to the OS through registry modifications Scripting to install application and drivers into the images (VB or other) Knowledge of file based and sector based imaging. Developing utilities and processes to optimize images and installation procedures Develop and document design specification and build processes Troubleshooting/debugging software and hardware problems related to the operating system or supporting applications, drivers, and services. Work closely with other developers to ensure design compliance and operating System compatibility with system and platform specific applications. Technical Requirements Required Skills / Qualifications: Graduate in any Discipline SCCM/MECM OSD Imaging, MDT, ADK, WDS, PXE Experience in Handling Windows Imaging Project Good Command on ImageX or similar tool Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCL s value and its methodology Other Skills / Experience Experience in Linux/Unix platforms installation & imaging. Experience in Microsoft s OEM Pre-installation Kit (OPK) tools Experience in software development, processes, and methods QA/Software Testing/Troubleshooting experience. Knowledge of PXE and DHCP functionality Years of Experience Should have 8+ years of working Experience in SCCM Environment Total experience 8+ years Certification requirements Compulsory MCTS 70-680 Desired MCSE/MCITP Compulsory SCCM certifications Compulsory MCP/MCSA/MCTS/MCSEDesired ITIL v3 To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations orL3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans. -- Keywords: quality analyst information technology microsoft Massachusetts |
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| Tue Jan 30 02:39:00 UTC 2024 |