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Urgent Need | EUC Engineer | Houston, TX/Denver, CO (Onsite) at Houston, Texas, USA
Email: [email protected]
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Role: EUC Engineer

Location: Houston, TX/Denver, CO (Onsite)

Duration: Long term contract

Job Description

Key Responsibilities:

Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make minor repairs to equipment and arrange for other service needs as appropriate

Able to troubleshoot hardware/software issues with laptops and workstations

Knowledge of AD, AzureAD & managing and troubleshooting Windows 10,11

Device Lifecycle management and reporting.

Deskside and white glove support experience

Hands-On Knowledge of Intune with Device configuration and Compliance management.

Autopilot provisioining using Intune.

Device patch management using SCCM and Intune.

Manage the day-to-day incidents and service requests resolving them promptly utilizing the ITSM tool of record

Install and support Microsoft Office applications and Office 365 software and additional approved, as needed, software

Support with creating, editing, and maintaining user accounts, permissions, and passwords in Office365/Azure.

Ability to work with Service Delivery and L3 Senior Engineers to solve the incident/request and interpret complex solutions and fixes.

Ability to identify problems and proactively suggest ways to improve processes as applicable

Contribute to Knowledge Base content in line with writing styles and content guidelines

Create / Maintain / appropriate User Guides/SOP's and publish updates as needed

www.envisiontechsol.com

10130 Mallard Creek Rd, Charlotte NC, 28262

Name Satya Prakash

Designation Technical Recruiter

Envision Technology Solutions

E: Email [email protected]

Office: number 315-275-5700

LinkedIn : linkedin.com/in/satya-prakash-205335238/

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Keywords: active directory information technology golang Colorado North Carolina Texas
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Wed Jan 31 00:33:00 UTC 2024

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Location: Houston, Texas