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: Title: Release Manager || Location: Atlanta, GA (Hybrid) Local Only || Visa: USC/GC/GC-EAD/H4-EAD/TN || Interview: can be remote or face to face at Atlanta, Georgia, USA
Email: [email protected]
Hi,

Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really
appreciate if you can give me a call back at my contact number 302-485-1712

Title: Release Manager

Location:

Atlanta, GA (Hybrid) Local Only

Visa: USC/GC/GC-EAD/H4-EAD/TN

Interview:

can be remote or face to face

DCH Georgia is seeking an experienced
Release Manager to join our team for the Medicaid Enterprise System
-
Transformation (MEST
). The ideal candidate will be responsible
for designing and implementing an end-to-end multimodule

release management process.  Candidates
MUST live in Georgia, or RELOCATE near Atlanta, Georgia to start this project. The role will be Hybrid and candidates can be requested to come in at any time. Interviews can be remote or face to face at client discretion.  We can take 2 submittal
s.
.

Job Description

The Georgia Department of Community Health (DCH) is in the process of transforming existing legacy Medicaid

Enterprise Systems (MES) into modern, loosely coupled, seamlessly integrated, modular systems where the exchange

of data and processes is seamless and automatic. This procurement and implementation represent one of the largest

and most significant projects at DCH and will impact millions of Georgians with the goal of improving health outcomes

and wellness and improving system performance and efficiency.

Duties & Responsibilities:

Serve as the MEST Release Management Manager coordinating responsibility for planning, implementing,

and overseeing the processes related to releasing code to production or shared systems in accordance

with Agency standards.

Serve as Functional Lead for the implementation of ServiceNow Change Management and Incident

Management

Design business processes to coordinate release management activities between multiple vendors,

ensure all release management processes have been followed, and all evidence is properly documented

within the Application Lifecycle Management tool.

Selection and implementation automation tools for change management tasks.

Communicate, coordinate, and lead IT change control management duties, serving as a change manager.

Ensure IT change control management requests are executed according to the defined project standards.

Coordinate schedules of pending and approved IT change management requests.

Ensure systems are utilized when conducting identified IT change manager duties.

Assist with implementing and standardizing IT service management efforts, and the standardization of

processes across multiple vendors.

Ensure IT Service Management (ITSM) best practices are defined and maintained to improve service levels

and availability.

Coordinate multiple teams to ensure tasks are completed to align with the release schedule.

Assist with Operations and Maintenance activities associated with existing and future MEST Program

system modules by assisting in the creation of change requests, scheduling change requests and receiving

approvals for submitting change requests for the MEST module vendors; and

Author and coordinate business continuity plans

Perform other duties as required.

Qualifications/ Preferred Qualifications

Ten (10) years of technical development/change management experience

Proficient with Microsoft Visio, LucidChart, Microsoft Project, Smartsheet SharePoint, the Microsoft 365 Office

Suite, and familiar with project management software development tools.

Knowledge of Jira and ServiceNow

Strong communication skills, both written and oral, with technical and non-technical staff, at all levels of

management.

Knowledge of project management principles and practices.

Strong understanding of IT Service Management (ITSM) processes, including Change Management, Release

Management and Service Asset and Configuration Management.

Knowledge of Release Management principles and the release management lifecycle including scheduling

and coordinating releases across multiple vendors and applications.

Knowledge of change management principles and practices, change control board activities and change

request processing.

Proficient in release management principles, methods, techniques, and tools for the effective management of

projects from initiation through project closure.

Knowledge of basic management principles and practices, methods of data collection and analysis; and

Ability to organize risks and issues for presentation in reports, documents, and other written materials.State

Government / Public Sector (preferred)

Medicaid / Healthcare (preferred)

Project / Program Management Certification (preferred)

Facilitation (preferred)

ServiceNow Competency

Access Management

Change Management

Incident Management

Self Service

Applications (Proficiency is Preferred)

ServiceNow

Salesforce.com

Okta

Remedy

GitHub

Sysaid

JIRA

AWS Cloud Services

Snowflake

PowerBI

Tableau

Education

Bachelors degree in information technology, Computer Science, or a related field.

At least 7 years of experience in management of complex project procurement and implementations

Project Management Professional (PMP) Certification preferred

Thanks And Regards

Khokan Kaviraj

Phone: 302-485-1712

Email:

[email protected]

Hangout:

[email protected]

Linked In:

https://www.linkedin.com/in/khokan-kaviraj-582655166/

Accroid Inc.

1007 Orange ST 4th FL 1651 Wilmington, DE 19801

--

Keywords: information technology green card trade national Delaware Florida Georgia Tennessee
[email protected]
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Wed Jan 31 00:46:00 UTC 2024

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