| Platform Area Technology Leader at Miami, Florida, USA |
| Email: [email protected] |
| Platform Area Technology Leader (PATL) for Conversational Platforms Tech & People Leader Location: Miami, FL Client: CTS ****Only H1B visa candidates******* Looking for someone: - who can lead people and projects with multiple resources - very well spoken and excellent communicator - with experience with running Conversational Platforms/Systems from both a Program and a Development perspective using confluence, jira, and other standard tools - who has owned design authority and either directly did, or managed the implementation of LivePerson, SprinklI, Virtual Agents & Chatbots, and Event Driven API/h - with advanced level experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev - with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, Appcha - with leadership or architecture roles in Enterprise IT - understand KPIs and business drivers within Customer Care / Contact Centers - who understands SLDC, Agile, SAF,. and product delivery life cycles - who can oversee successful requirement, discovery, and fact-finding workshops/events - who has a good understanding of session management, interop testing, and databases/datastores - who can work with both product owners, developers, and business leaders - with experience developing exec readouts & dashboards - with more than basic understanding of AI/M & Gen AI - with more than basic understanding of BotPress, CCAI, Lex, and Cisco Webex IMI -- Keywords: artificial intelligence information technology Florida |
| [email protected] View all |
| Wed Jan 31 20:19:00 UTC 2024 |