| Platform Technology Lead (PTL) for Conversational Platforms at Miami, Florida, USA |
| Email: [email protected] |
| From: Shyam, TechStar Group [email protected] Reply to: [email protected] Hello, This is Shyam from TechStar Group, Hope you are doing well, We do have opening for below role, please let me know your interest. Job Title: Platform Technology Lead (PTL) for Conversational Platforms Location: Miami, FL & Lone Tree, CO & Basking Ridge, NJ JD: who can perform multiple activities with multiple contractors. with experience implementing using confluence, jira, and other standard toolsets. who has designed or managed the implementation of LivePerson, Sprinklr, Virtual Agents & Chatbots, and Event Driven API/Webhook Workflows with experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, AppChat with architecture experience in an Enterprise IT understand KPIs and business drivers within Customer Care / Contact Centers who understands SLDC, Agile, SAF, and product delivery life cycles. who can run requirement gathering, discovery, and map business requirements to technical needs. who has a good understanding of session management, interop testing, and databases/datastores. who can work with both product owners, developers, and business leaders. with experience developing supporting innovation and brainstorming ideation with advanced understanding of AI/ML & Gen AI with documented experience with CCAI or Lex and Cisco Webex IMI Keywords: artificial intelligence machine learning information technology Colorado Florida New Jersey |
| [email protected] View all |
| Wed Jan 31 22:13:00 UTC 2024 |