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Urgent Hiring || Systems Engineer III || Atlanta, GA (Local to Atlanta) || No or at Atlanta, Georgia, USA
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From:

Steve,

GVD SYSTEMS LLC

[email protected]

Reply to: [email protected]

Job Title: Systems Engineer III

Location: Atlanta, GA (Local to Atlanta)

Duration: 24+ months

Job Description:

The Client Corporation's IT Department is seeking a qualified professional ServiceNow Platform Administrator to add to the ServiceNow development team. The ideal candidate should have the extensive expertise in maturing ServiceNow service management strategies using ITIL compliant solutioning. The candidate would also be able to demonstrate expertise in successfully leading a ServiceNow development team and strategically defining platform governance and refining technical solutioning practices. Responsibilities include but are not limited to leading efforts to optimize and enhance the ServiceNow service management (ITIL) modules, establishing platform governance, participating in general platform enhancements and upgrades, process improvements, data analytics, and production support. This individual must be a talented leader and a collaborative, innovative team player with the ability to train and coach novice ServiceNow Administrators and interact with technical and non-stakeholders. The candidate will be expected to be familiar with agile methodologies and apply strategies to improve overall service delivery for the ServiceNow team.

Responsibilities:

Analyze, design, develop, and maintain ServiceNow CMDB and service management ITIL processes

Demonstrate knowledge of CMDB and Asset Management Services: Business Services and Configuration item relationships

Manage development team and guides solutioning practices, in collaboration with product owner

Manage sprint releases, and code migrations (managing update sets) in ServiceNow

Demonstrate background in establishing Change Advisory Boards and identifying standard change

ITIL process development and enhancements

Experience Required:

5+ years of experience in ServiceNow development and administration of ITIL Service Management processes

3+ years of experience of Discovery and CMDB administration

Skills Preferred:

ServiceNow Paris or above

Methodologies: Agile SCRUM, Kanban, SDLC

Service and Application Mapping

Experience with programming languages, i.e., JavaScript, XML, HTML, CSS, Angular, REST

UX: Prototyping, Wireframing, User Interview, Google design sprint

Certificates: ITIL Vx, Six Sigma, ServiceNow Certified System Admin and/or Developer

Education:

Bachelors Degree in Technology field is preferred

Certified ServiceNow Administrator, Developer, or Implementation Specialist is preferred

Keywords: user experience information technology Georgia
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12:21 AM 01-Feb-24


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Time Taken: 8

Location: Atlanta, Georgia