Home

Job opening ng for L3 Storage as a Service Operational Support Boston MA Remote some travel at Boston, Massachusetts, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1073822&uid=

From:

Sushmita Soni,

Sonitalent

[email protected]

Reply to: [email protected]

Hi

Hope you are doing well ,

We are looking for
L3 Storage as a Service Operational Support

,

please let me know if you are looking for this role and send me your updated resume also

Job Description

Job Title
L3 Storage as a Service Operational Support

Job Location Boston MA (Remote some travel)

W2 Role

Duration - 6 Months+

Mode Of Interview - Phone/Skype

Note - Need LinkedIn

Job Description

Job Title:
L3 Storage as a Service Operational Support

Job Location
:
Remote - Site visit(s) in beginning of engagement to meet team and key stakeholders -

Full time 7:00am to 4:00pm CT (Central Time) US Hours Mon-Fri along with on-call off hours and on weekend only for critical issues.

These roles can be remote. May require travel initially to get to know the customer.

Length is little tricky to answer at the moment. I would go with the initial assumption of 6 months, with high probability of extension.

No card must be US .

Overview
:

Monitor availability and performance of in-scope devices, including backup devices, for up/down status, system faults, and critical alarms as per set thresholds and as alerted by the monitoring tools.

Monitor events on the following performance parameters: CPU utilization, memory utilization, disk utilization and critical services.

Restart backup jobs

Respond to alerts and triage Tickets to respective administrative teams as per established priority levels.

Perform basic Incident resolution for Severity 1 Incidents to aid in problem isolation and troubleshooting based on standard operating procedure agreed to by the parties.

Raise, assign, or escalate tickets with other teams or vendors/third parties for Severity 1 Incidents and coordinate towards issue resolution.

Coordinate with the Service Desk for Severity 1 outages to ensure better communication and resolution processes.

Provide mutually agreed reports as per timelines/schedules such as:

Weekly report of availability and performance of servers and operational reports such as summary of issues handled for the week.

Manage in scope storage and SAN switches.

Troubleshoot and maintain storage environment.

Perform quota and rights administration.

Create NFS/SMB file shares.

Configure replication.

Create and map LUNs/volumes to appropriate servers

Coordinate with principal vendor support for hardware component and performance issues

Execute OS upgrades, security patches, bug fixes and install/update required agents.

Hardware :

Pure Arrays

IBM v5000 (Backup Data)

IBM v7000 (Block)

IBM ESS GS

3PAR 7200

IBM 3584

Thanks & Regards

Sushmita Soni

Sr. Technical Recruiter| SoniTalent Corp.

Desk | 859-659-1004 EXT 201

[email protected]

Address
-
5404 Merribrook Lane, Prospect, KY, USA

Keywords: golang wtwo Connecticut Kentucky Massachusetts
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1073822&uid=
[email protected]
View All
06:53 PM 01-Feb-24


To remove this job post send "job_kill 1073822" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.

Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]


Time Taken: 30

Location: Boston, Massachusetts