| Network Architect - Voice Call Center::6Months::Onsite::Skype at Columbus, Ohio, USA |
| Email: [email protected] |
| From: Shiva Chauhan, TEK Inspirations LLC [email protected] Reply to: [email protected] Hello, Hope you are doing well, Please check the below job description and let me know if you have any suitable candidate for the same: Title : Network Architect - Voice/Call Center Duration:6months Location: need local caniddate to Columbus, OH Education and Certifications Bachelors degree or equivalent experience. 12+ years of applicable work experience. Analysis Demonstrates the ability to identify business issues and technical issues. Determines the information and processes required to solve/resolve both business and technical issues. Develops system design specifications and evaluates systems/products. Makes decisions and implements a course of action to bring about solutions. Able to solve moderately complicated problems requiring some independent thinking. Able to solve complicated problems. Able to develop creative and innovative solutions using experience and analytical skills. Able to solve problems that have little or no precedent. Able to conceptualize, design and implement software products in applicable systems. Able to identify underlying causes when presented with complicated problems. Ability to integrate several software components and possesses knowledge of interdependencies and relationships. Technical Skills General Voice Networking Structured Cabling Maintains or exceeds the appropriate level of technical competency through training, self-study, and hands-on experience. Stays aware of new technologies as they emerge through industry awareness and trade magazines. Basic connectivity troubleshooting Ability to configure IP/TDM phones. Ability to configure voicemail. Basic PBX switch knowledge - station level. Configure gateways. Contact Center (PCCE,PCTC,Central Scheduling) OneCall (Intellidesk) System troubleshooting. Circuit troubleshooting. Dial plan implementation. Inter system routing. Trunking - PRI and SIP. Traffic analysis. Dial plan design. Fluency across all voice technologies/systems Proactively looks for new technologies Fluent with inter-operability with other enterprise system architecture - Video, Unified Messaging, etc. Voice network design, new standards that change enterprise functions Horizontal cabling - data patching patching, cross cuts, etc. Backbone cabling - fiber/copper backbones basics. Familiarity with Master Format Division 27 standards. Implements NCH Division 27 standards on projects. Ability to update and incorporate new standards into NCH Division 27 standards. Telecom Room construction - implement existing standardized designs. Create TR designs, develop customized solutions, vendor management - solution design/processes and systems On-site vendor management. Project Management Works on project teams. Plans for and schedules execution of projects. Determines scope of projects. Develops and delivers quality project documentation in accordance with PMO guidelines. Attend meetings, take notes and complete deliverables assigned. Lead a single discipline meeting. Lead a multidiscipline meeting. Lead a multidiscipline meeting comprised of non-technical stakeholders. Responsive to system and customer support needs during and after normal business hours. Develops system and customer documentation. Provides customer education and training. Maintains and updates systems in conjunction with user and vendor requirements. Proactively supports systems to guarantee minimal downtime. Systems and Customer Support Thanks & Regards, Shiva Chauhan IT Recruiter TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035 Email: [email protected] Keywords: information technology Ohio Texas |
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| Fri Feb 02 02:45:00 UTC 2024 |