| #Urgent-Product Architect-COLUMBUS, OHIO at Columbus, Ohio, USA |
| Email: [email protected] |
| From: Adithya Rangaraju, kksoftware associates [email protected] Reply to: [email protected] Hi, Greetings from KK Software Associates. This is Adithya. R from KK Software Associates. I have an urgent requirement of Product Architect, please go through the below requirement and forward me your updated resume with contact details ASAP. Title: Product Architect Location: COLUMBUS, OHIO Duration: 12+Months Experience: 8-10 Note: Please do not submit OPT, CPT & H4 Job Description: Subject matter expert for the technical aspects of Gainsight and other Customer Success systems. Successful delivery of activities: on time, on budget, on scope and on quality standards Competencies: Customer Experience, Customer Relationship Management Essential Skills: Serve as the main Gainsight Admin Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations). Collaborate with cross-functional teams to analyze business requirements that impact Gainsight, Salesforce and configure the system to meet those needs. Integrate Gainsight with other relevant systems to ensure data synchronization and a unified view of the customer. Implement automated processes to support scalability, streamline customer success operations (onboarding, renewals, campaigns) and manage the correct rollout. Provide Gainsight expertise related to application architecture, data quality, and enhancement requests. Desirable Skills: Responsible for efficiently maintaining and enhancing Gainsight Maintenance including problem (ticket) resolution within SLA and highest quality. Monitor and ensure system performance and data integrity. Maintain expertise in Gainsight (updates and enhancements, coordinate platform upgrades and maintenance activities) and other relevant software by staying up to date on new features, trends, and related technologies Keywords: rlang golang |
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| Fri Feb 02 20:09:00 UTC 2024 |