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Need Submissions for Cisco Certified VoIP Engineer, Richmond, VA, Hybrid, at Richmond, Virginia, USA
Email: [email protected]
From:

Nancy,

nukasanigroup

[email protected]

Reply to:   [email protected]

Dear Partner,

Good Morning ,

Greetings from Nukasani group Inc !, We have below urgent long term contract project immediately available for  **
Cisco Certified VoIP Engineer, Richmond, VA, Hybrid,** need submissions  you please review the below role, if you are available,  could you please  send me updated word resume, and below candidate submission format details,  immediately. If you are not available, any referrals would be greatly appreciated.

Interviews are in progress, urgent response is appreciated. Looking forward for your immediate response and working with you.

   **Candidate Submission Format - needed from you**

Full Legal Name

Personal Cell No ( Not google phone number)

Email Id

Skype Id

Interview Availability

Availability to start, if selected

Current Location

Open to Relocate

Work Authorization

Total Relevant Experience

Education./  Year of graduation

University Name, Location

Last 4 digits of SSN

Country of Birth

Contractor Type

 DOB: mm/dd     

Home Zip Code

Assigned Job Details

Job Title : Cisco Certified VoIP Engineer

Location:  Richmond, VA, Hybrid

Rate : Best competitive rate

Virginia Tax is seeking a Cisco certified Voice Engineer

3 days onsite 2 days telework. Parking NOT provided for contractors

    3 days ON SITE/each week required. Parking not provided for contractors

**ABOUT THE ROLE**

Virginia Tax is seeking a Cisco Certified Voice Engineer with 5+ years of experience to ensured continued operations for our VoIP telephony and other communications. 

The successful candidate will monitor CISCO RTMT, Splunk (SIEM) and other monitoring tools, user and system actions, and logs for problems for proactive resolution. In addition, this position will triage and resolve user tickets and document all remediation thoroughly and accurately. And lastly, develop and implement automation solutions to improve efficiency and accuracy of communications operations.

**Critical Duties & Responsibilities:**

Facilitate Real-time communications for the Department, including Voice, Call Centers, Faxing, Workforce Management, Quality Management, 24-7 Integrated Voice Response Hotlines, and other Call Center scripts.

Evaluate and manage the deployment new releases of products including but not limited to Verint Workforce Optimization, Cisco Unified Call Manager, Cisco Unified Contact Center Express, E911 and Emergency Notification Systems, and Biscom Enterprise Fax solutions. Manage and support deployment of new VOIP end-points including phones, VPN phones, and conference phones.

Plan, organize, coordinate, assign, schedule, and monitor work with staff to work with business units to design, develop, test, and deploy custom Auto Call Distributor, Computer Telephony Integration and Intelligent Voice Response scripts to support the Agencys goals.

Plan, organize, coordinate, assign, schedule, and monitor installations, upgrades, and maintenance of servers and clients.

Collect and analyze data, troubleshoot, and help with decisions.

Utilize and adhere to Agile/Kanban methodology and other departmental work management practices and principles and successfully manage assigned projects. Contribute to the use and success of structured project management tools and methods including analysis and design, milestone monitoring and identification of critical path milestones.

Work assigned tickets for all supported infrastructure systems and devices.

**Skill Required / Desired**    

Considerable experience with automated systems development life cycle concepts and procedures 7 years required.

Knowledge and experience troubleshooting, configuring networks including SIP Voice Protocols 5 years required.

Knowledge and experience managing, deploying, configuring, and maintaining Cisco Unified Call Manager CUCM, Cisco Unity Voice Mail, Jabber, Cisco Un  5 years required.

Ability to analyze user requirements and design effective specifications for complex modifications 10 years required.

An active Cisco VoIP Certification is required (pls upload under the Reference Tab)  required.

Thanks and Regards

Nancy| Talent acquisition| Nukasani Group |

1001 E Chicago Ave, Unit B 111, Naperville IL 60540.

Email: [email protected]| Direct: |16303393525|

People, Process, Technology Integrator.

An E-Verified Company.

Keywords: materials management Idaho Illinois Virginia
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Mon Feb 05 19:28:00 UTC 2024

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