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Remote || Service Now with Product Owner with FSM & CSM Modules at Remote, Remote, USA
Email: [email protected]
From:

Meenu Singh,

Samson Software

[email protected]

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Hi, 

Hope you are doing great!

Position: Service Now with Product Owner with FSM & CSM Modules

Location: Remote

The Product Owners will be responsible for ensuring that the product delivered meets the business needs and requirements. The Product Owner will be a member of the Digital Products transformation office and possess experience in product centric large-scale business transformation programs that will change the way our employees think about organizing and executing work.

Key Responsibilities:

        Responsible for clearly understanding the vision for the product and communicating the vision to delivery teams

        Responsible for understanding various users of the product, including other systems that may consume the product, in order to ensure that they are building a product that provides value to the users

        Responsible for conducting the necessary research and analysis to fully understand the Products needs and requirements

        Work with Product Manager, Scrum Master and Development team in maintaining a well-refined and prioritized backlog of sufficient length to support the teams velocity

        Responsible for making sure that the team understands the context of the stories in the backlog and that the team has adequate information to deliver the stories

        Responsible for working with the delivery team to write and refine user stories

        Ensures the product is demonstrated to the business and stakeholders and confirms that the product being delivered meets the business needs

        Works with the delivery team on a daily basis to answer questions and review/approve stories being developed

        Responsible for developing test plans for individual stories and testing the stories to ensure it meets the business requirements

        Work with the Product Manager to develop end to end test case and assist in planning, sequencing, coordinating and helping users to carry out UAT

        Help in the creation of personas, journey maps, empathy maps, surveys or utilize other tools and techniques to ensure the product users are well understood by the delivery team

        Create burn up charts or other forecasting in order to set business expectations around prioritization and what may be in a given release

        Create an environment of continuous improvement by using data to answer questions  

        Bring in the latest innovative thinking and ideas from the Agile community to increase agility, leveraging lean, scrum, kanban, and other agile thinking

Education/Certifications

        Bachelors degree

        Certified SAFe Agilist strongly

Experience/Minimum Requirements

        At least 8+ years of experience in software, technology, program management and program implementation 

        At least 3 years of experience in product management using agile framework

        Experience with agile approaches and concepts including Scrum, Kanban, XP or equivalent. 

Skills and Qualifications

        Track record of successfully deploying products that involve multiple cross-functional teams from initiation to delivery

        High degree of initiative and capacity to lead multiple priorities of significant scope in a fast-paced environment.

        Practical experience creating stories and grooming backlogs

        Proven ability to translate a product vision into an action

        Can demonstrate techniques for quickly and effectively understanding a client domain and product

        Demonstrated experience in helping stakeholders identify business value/objectives and using this to prioritize work

        Demonstrate ability to effectively negotiate between competing stakeholders to ensure highest value objectives are met

        Demonstrate an understanding of 'Personas' and how to identify users and create personas to represent them

        Experience working in multiple Agile environments as a Product Owner

        Experience in both agile and lean software development values and principles

        Demonstrate how to breakdown product features into well-defined stories with acceptance to create a product backlog

        Has experience in healthy conflict resolution and finding the best solutions to address issues and work effectively through disagreements 

Thanks & Regards

Meenu Singh

Sr.Technical recruiter

[email protected]

Cell: 609 928 8962

Keywords: information technology
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Tue Feb 06 22:01:00 UTC 2024

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