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ServiceNowTechnical Specialist at Remote, Remote, USA
Email: [email protected]
From:

Dheeraj,

webgeosolutions

[email protected]

Reply to:   [email protected]

Greetings from Web Geo Solutions, LLC.

We have an exciting new job opportunity with our direct client, matching your skills. Please review the job description and respond with all the requested details if you are interested.

Job Details

JOB ID: 

NCDOT ServiceNowTechnical Specialist (728567)

Client: NC -

Last day to apply: 2/9

Initial Term: 12 Months+

Tentative start date:  ASAP

Interview mode
:  Webcam/In-Person

Work location:   Remote

Job Description:

***The candidate must come in to pick up his or her equipment on the first day at own expense. A candidate or a vendor representative must come in to drop off his or her equipment on the last day at own expense.

***There will be times when this position will be required for on-site meetings in the Raleigh area, but most of the work will be remote. The candidate will need to reside in North Carolina, preferably within commuting distance to Raleigh.  

ServiceNow Technical Specialist

 with expertise in Service Providers and platform strategy. Work directly with customers to capture business and user requirements and communicate those requirements to the platform team. This role will define detailed stories and epics, with applicable acceptance criteria in collaboration with product owners and development team and facilitate meetings with internal technical and operational teams. In addition, this role will be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as planning and roadmaps.

Lead meetings with system owners and customers to gather business requirements.

Elicit, analyze, communicate and validate requirements for business processes, accurately translating them into functional and technical requirements for the development team.

Collecting, organizing, and analyzing data

Understand complex business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals.

Ability to facilitate technical discussions and anticipate, mitigate, and resolve risks and issues within an information technology environment.

Manage stakeholders, collect requirements, and design solutions to meet business process and application requirements.

Experience delivering ServiceNow development capabilities to an enterprise organization.

Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking

Translates technical complexities to business owners to drive solutions.

Working as part of an integrated project team leveraging Agile and Scrum methodologies, supporting user story creation, sprint planning, and overseeing the tasks of the development team

Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered.

Ability to maintain project plans, resourcing schedules and forecasted activities.

Capture and document current or new business products and recommend improvements and efficiencies.

Work individually and within a team setting to deliver requirements on time and within scope.

Ability to provide technical assistance and troubleshooting by effectively responding to inquiries.

Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc.

Supporting change management and communications programs and activities

Performing PMO activities related to project time tracking, create and maintain issue logs, schedule meetings and take meeting minutes, work plan updates, status reporting, service metric reporting, and related project administration tasks.

Other duties as assigned.

If you are interested, please reply with below details for further evaluation
Please send all the requested below information for consideration
Contact details (and employer details if C2C)

Your full legal name (Must match with state issued ID or passport)

Phone number

Personal email id (this same id should be used to send E-RTR after submission)

Desired hourly rate (above max advertised rate is not considered):

W2: $

C2C: $

Work Status (H1B, EAD, GC, US Citizen), please attach a copy of work authorization:

If H1B, who holds the visa (contact details, please include name, phone number and email)

If selected, how soon would you be available to start

Have you ever worked for this client If so, please provide 
team name, project name, reason for leaving and when the engagement ended.

Upon selected, employment is subjected to 
7-year national criminal background check.

Will you be able to attend In-Person interview (Yes or No)      

Your current address

Are you available to be on-site at clients location for the duration of the project

Note: Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked (regular and overtime hours) by the engaged resource. Do you accept this requirement

Upon selection, candidate must be able to provide three (3) references from prior engagements before a final decision is made. Do you accept this requirement

LinkedIn profile URL

Skill Matrix

NCDOT ServiceNowTechnical Specialist (728567)

Skill

Required / Desired

Amount in years

Your actual Experience in years (Please fill all of them)

Proven ServiceNow implementation experience

Required

3

Web applications, networks, protocols and email (SMTP, POP3)

Required

3

Basic understanding of ITIL v3 methodologies

Required

3

Understanding of enterprise IT architecture

Required

3

Working knowledge of relational databases

Required

3

Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)

Required

3

Impeccable time-management and record keeping

Required

5

The ability to take complex end-user requirements to code

Required

5

A positive can-do attitude & willingness to learn

Required

5

A strong personal commitment to quality service

Required

5

The ability to work independently and with a team

Required

5

LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.

Required

3

Excellent communication

Required

5

Your resume in MS Word format, copy of any relevant certifications & copy of work authorization (H1B/GC/EAD).

Please check the other positions that are currently open with several NC State agencies http://www.indeed.com/cmp/Web-Geo-Solutions,-LLC/jobs

Keywords: information technology golang green card wtwo microsoft Idaho North Carolina
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Tue Feb 06 22:42:00 UTC 2024

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