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ServiceNow Administrator/Developer | Charlotte, NC Hybrid (3days Onsite) at Charlotte, North Carolina, USA
Email: [email protected]
Thanks & Regards,Pooja Chauhan 

Connvertex Technologies Inc.

Email: [email protected] 

Job Role: ServiceNow Administrator/Developer

Location: Charlotte, NC Hybrid (3days Onsite)

Duration: Contract

Rate: $58-$60/hr.on C2C

POSITION SUMMARY

This position is the second level of the Application Developer series. Provide support and configuration for packaged and custom Mecklenburg County applications. This position, under general supervision,
is responsible for
implementing and supporting technology for business applications. Specific responsibilities include installing vendor application packages, application configuration, data analysis, data cleansing, application monitoring, root cause analysis and general troubleshooting

Incumbents
are required to
have a broader knowledge base of programming code for multiple applications and must be able to work with systems that link to multiple databases and involve more complex equations

Application Developers
are responsible for
writing and
maintaining
code, performing analysis work and may lead application development activities. The primary function domain for this position is Administration and Enhancement of our ServiceNow implementation.

ESSENTIAL FUNCTIONS
:

Provide end-to-end support of existing applications, both internally developed, and vendor provided

Support IT staff through programming efforts and modifications needed for applications and automated processes

Assist in the development of procedures including the creation of documentation to support those procedures

Assist IT and other departmental staff in reviewing, analyzing and evaluating business processes and end user needs to support business requirements

Assess, test and implement software (including version updates) and security patches to supported third party applications

Provide support for business applications within the enterprise

Provide setup and configuration of applications

Develop recommendations for enhancing approaches for software support services

Analyze performance of program and acts to correct deficiencies

Participate in the development and implementation of processes that improve efficiency and enhance productivity

Coordinate the implementation of software updates with staff.

Work with software vendors to understand, configure, enhance, and support software products

Utilize
established development tools, guidelines and conventions including but not limited to ServiceNow and JavaScript. C#/.NET development experience a plus

Design, build and test new ServiceNow software applications, flows, scripts, etc.

Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement

Maintain existing software systems by identifying and correcting software defects

Investigate and develop skills in new technologies

MINIMUM QUALIFICATIONS

Experience:

  Minimum of three years of programming experience

Education: 

 Bachelor's degree in Information Technology or Computer Science

Combination of relevant education and relevant experience accepted:

  Yes

PREFERRED QUALIFICATION

S

Understanding of application interfaces and their architecture (API)

Experience on ServiceNow platform or similar

Experience with Git a plus

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of

Current software development technologies, trends, and methodologies

Common software engineering design patterns

Significant experience with iterative and test-driven development practices

Agile Methodology

Skills

Experience with source code control and software configuration management tools

Experience with relational database design and administration

Experience with JS libraries, HTML5, and CSS 

Experience developing in a continuous integration environment using source code control, automated testing, and build automation 

Experience with agile development practices

Abilities

Contributing to Team Success: Actively participates as a member of a team to move the team toward the completion of goals

Building Partnerships: Identifies opportunities and takes action to build strategic relationships between ones area and other areas, teams, departments, units, or organizations to help achieve business goals

Communication: Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided

Collaboration: Works effectively and cooperatively with others; establishes and maintains good working relationships

Customer Focus: Ensures that the customer perspective is a driving force behind business decisions and activities; crafts and implements service practices that meet customers and own organizations needs

Decision Making: Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences

Driving for Results: Sets high goals for personal and group accomplishment; uses measurement methods to monitor progress toward goals; tenaciously works to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement

Managing Conflict: Deals effectively with others in an adversarial situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

Thanks & Regards,

Pooja Chauhan 

Human Resource Partner

Connvertex Technologies Inc.

Email: [email protected] 

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Keywords: csharp javascript information technology North Carolina
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Thu Feb 08 02:08:00 UTC 2024

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Location: Charlotte, North Carolina