| Genesys Developer | Apple | Austin, TX at Austin, Texas, USA |
| Email: [email protected] |
| Genesys Developer Client: Apple Location: Austin, TX Duration: Long term Roles and responsibilities: Need a composer routing/platform developer having good analytical and development skillset with flexibility to learn and adopt to anything new Genesys composer routing developer. Having knowledge on java and genesys cloud is a plus. Hands on Experience in Genesys Routing Composer Development required Hands on Routing Experience in Composer Multimedia channel Development (Email, Iwd) Experience in Service Level Routing and Priority Tuning Able to Explain and strong knowledge in Multi-site Architecture Hand on ORS Implementation experience is required. Skill Sets - Experience - Preference Genesys Core and Voice - 2-5 years - Is Required Genesys - 2-5 years - Is Required Genesys Composer Routing/platform developer - 2-5 years - Is Required Genesys Digital - 2-5 years - Is Required Below are the question asked in the Interview for this role. Explain Multi-site Architecture Explain the Complex Project which you have develop in the Composer Routing Which Blocked used for Queue Treatment and do you Send Call to an Agent from IVR How do you pass the Variables from one Workflow to another Workflow ORS Architecture Exceptional Handling and Default Routing Scenario- Lets say you have 3 Routing need to handle together like Skill based, SLR, PAR. How do you configure your workflow Blending agent for the Multi-site Environment iWD configuration using Composer and IRD These questions they asked Mainly Focused on - Multimedia Composer Routing (Email & iWD) Agent Reservation in SIP Cluster Architecture and Configuration -- Keywords: information technology Texas |
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| Thu Feb 08 19:39:00 UTC 2024 |