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High Priority Position: AWS Cloud Operations Support Engineer (Systems Operations Manager) with Java, Python, Dynatrace, Splunk, Terraform, Ansible Exp. at NC || Hybrid from Day One at Charlotte, North Carolina, USA
Email: [email protected]
Dear Professional,

Hope you are doing great today...

This is BABU, BDM FROM PANTAR SOLUTIONS INC, we are an Information Technology and Business Consulting firm specializing in Project-based Solutions and Professional Staffing Services. Please have a look at below position which is with our Client and let me know your interest ASAP. I would really appreciate if you could send me your MOST RECENT UPDATED RESUME: 

Title: AWS Cloud Operations Support Engineer (
Systems Operations Manager) with Java, Python, Dynatrace, Splunk, Terraform, Ansible Exp.

Work Location: Charlotte, NC (
Onsite in Charlotte minimum 3 days a week)

Duration: Till year-end with potential extensions

Top Skills:

**Strong analytical skills - able to triage an issue - own a problem through resolution prior helpdesk experience would help 

** AWS applied cloud experience;

** Dynatrace & Splunk

 **Must have excellent communication skills and work well independently self-starter and directed, able to lead and drive ambiguous data to root cause analysis, also able to work collaboratively.

Job Description:

Ally IT Production Operations team is looking for an experienced technician who will serve as a technical lead focusing on operational stability by driving IT operations readiness through the continuous improvement in our products. 

This role will involve working closely with architecture, development teams and business partners, coaching junior engineers, and implementing enhanced monitoring and alerting capabilities for our distributed platforms. 

Additionally, will aid in the triage of major incidents and will take ownership of problem management activities driving deep root cause analysis and corrective action. 

The ideal candidate will have good to significant experience managing production environments. We are looking for a high energy, team player with an innovative mindset interested in joining a group of IT professionals dedicated to enhancing IT operations. 

This position will report to a Director of Production Operations. Passion for technology and problem solving are a must have.

Collaborates with Agile squads/developers, other production operations and business partners and provides significant contributions to develop specifications to resolve problems, and to address enhancement needs focusing in areas of logging, monitoring and metrics for operational readiness

* Uses technical knowledge, creativity, and company practices and to drive down occurrences of incidents through development of proactive alerting and monitoring.

* Provide continuous feedback to development teams on system stability, defect analysis and system enhancements

* Contibutes to runbooks and patterns to sustain applications in a production environment

* Serves as a mentor to junior IT Engineers

* Triages and Analyzes runtime problems to isolate root cause and resolution

* Participates in technical discussions and drives operations readiness activities with the development teams, 3rd party service providers and business partners.

* Lead RCA and SWAT investigations

* Provides guidance in resolving performance related issues and recommending technical solutions.

Mandatory Skills:

- Holds BS (preferably MS) in Computer Science or related field. 

 - 5+ years of experience in a similar role and good knowledge of triage related processes 

- Shows deep knowledge and understanding of enterprise-scale platforms and architectures

- Possesses strong analytical, problem-solving skills and exhibits strong leadership skills

- Experience with Co-ordination between upstream applications to resolve incidents 

- Grasps new technologies and can adapt to rapid shifts in priorities 

- Applied AWS/Cloud experience preferred  

- Applied experience with as many of the following as possible: Unix and Windows platforms, Java EE, JavaScript, Spring, Spring Boot, REST API/Microservices, Shell Scripting, Python, SQL and databases, specifically Oracle 

- Previous DevOps experience with tools such as Python, Terraform, Jenkins, Gitlab, docker preferred 

- Experience with Ansible Tower or other automation tools are a bonus 

- Experience with Dynatrace, Splunk or other similar monitoring tools creating dashboards, alerting and reports 

- Correlate environment conditions and metrics to application events 

- Experience debugging problems in on-prem/could/hybrid distributed system

PLEASE NOTE:

If for any reason this does not interest you or you felt uncomfortable by any part of this email, I sincerely apologize. Please consider this E-mail as a request for referrals and feel free in forward this email to anyone whom you might find a fit.

Thanks & Regards,

Babu

Pantar Solutions Inc

11605 N Community House Rd, Suite 102,

Charlotte NC 28277

E-Mail:  [email protected]

Keywords: information technology microsoft Colorado North Carolina
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Thu Feb 08 20:19:00 UTC 2024

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Location: Charlotte, North Carolina