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Support Engineer at Remote, Remote, USA
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From:

Shakthi Satkuri,

Flexon Technologies

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Requirements

Understanding of user study concepts and awareness of consumer electronics development

Installation of SW, FW and potentially unique settings via scripts across multiple product lines

Able to unbox, update and repack units prior to transporting to DHx

Experience in a variety of data capture techniques and testing

Able to maintain and update organized lists of participants across multiple tools

Follow up with participants to capture units and document their experience

Skills

Background in preparing product for testing

Understanding of Software installation and configurations

Work across multiple tools to track progress

Success Criteria/Definition of Done

Units are received, SW/FW updated and returned for distribution in a timely manner

Participant lists and distributions groups are accurately maintained

Capture requests are acted on quickly, with clear common and documentation is complete.

C

ommunication with the team is clear, effective and timely.

Keywords: cprogramm
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Fri Feb 09 18:41:00 UTC 2024

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